1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was clean with comfortable beds and the view from the room was beautiful and totally unexpected. Addition of tea and coffee was very welcome. We thoroughly enjoyed our stay, all of the staff being most helpful and friendly. We would not hesitate to recommend your lovely hotel. Many thanks for an enjoyable holiday
Negative section of review
From a safety point of view would recommend a hand rail be fitted in the bath/ shower, also another small shelf for personal toiletries would be useful .
Positive section of review
Good location for town centre. Free private parking ...(limited) spaces over two locations close by. Good range of choice for breakfast & great service. Nice place, clean, tidy, pleasant, attentive & helpful staff
Negative section of review
Just a slow draining bathroom sink in room 116
Positive section of review
It’s perfect for a family get together because there’s plenty of space. There were plenty of useful equipment and utensils in the kitchen/dining room and the huge range cooker was perfect.
Negative section of review
I really can’t think of anything. Maria and Sophie have done everything right.
Positive section of review
Location...a diamond in the rough. Relaxing, great facilities, lovely staff, don't feel like your in the middle of town....lovely charm about it. Second stay will return.
Negative section of review
Shame the little bar was closed but they moved to another part while it is being refurbished so not bad at all...
Positive section of review
The location of the property is very good, near the Bournemouth pier. The gardens and leisure club are very nice.
Negative section of review
The rooms are very small. It felt like we were living in a store room after paying 150£ . The hallways are like a puzzle to search for the room.
Positive section of review
Easy parking. Locally supplied Gin. Slept well.
Negative section of review
Let there be light ! More like a night club than a hotel. Dark Bedroom plus poorly lit door card light switch holder in room. Took a while to find it. Cost of breakfast not included in room rate and prohibitively high for what it was.
Positive section of review
Very welcoming very friendly and helpful
Negative section of review
Nothing
Positive section of review
Tastefully decorated. Close to the beach
Negative section of review
Every thing was perfect
Positive section of review
Food and service excellent
Negative section of review
Rooms very hot although fan was available. Curtains would benefit from blackout linings
Positive section of review
The staff