1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is wonderful, situated in a quiet spot with a fabulous view across Grasmere but only a few minutes walk from the village with several pubs and restaurants. The house was very spacious and very nicely furnished.
Negative section of review
The pillows were a bit hard. Otherwise pretty much perfect
Brighton & Hove, United Kingdom
Positive section of review
Everything aside from complete lack of staff Late check in okay Bed was comfy Ceiling fan was appreciated Normal toiletries included Great location Reasonable price for Brighton
Negative section of review
As above Cafe was full both days but not an avocado fan so no issue
Positive section of review
Amazing location, close to the tower and shops. Plenty of places around to eat. Or we decided to take our own food next time.
Negative section of review
Check in had changed from last year's and was not aware. Last year I got a phone call and meet up to get a key. This year I was sent a message that I did not get due to bad signal in the areA,
Positive section of review
The bed was comfortable, we ate there too which was fine. The cooked breakfast was good and plentiful.
Negative section of review
When we arrived there was no plug for the wash hand basin, which was badly cracked. I told one of the staff who inspected it and said he would get one, but never returned. At dinner I asked another member of staff and she said it was all sorted now. When we went back to the room, true there was a plug but when filled with water there was a large leek in the basin and it flooded the floor and me. Clearly that was the reason there was no plug, they must have know this before we arrived. Sad that they chose to ignore it. We could have been moved to another room or at least had this explained to us with apologies.
Positive section of review
Excellent Breakfast. Nice eating areas for breakfast and dinner. Located just off village square.
Negative section of review
Room was a little small
Positive section of review
Clean, very tidy, excellent food, very friendly and helpful staff.
Negative section of review
Everything OK. But I would have liked a kettle in the bedroom.
Merthyr Tydfil, United Kingdom
Positive section of review
So lovely and cozy. Very clean 🙂 and comfortable. Brilliant host.
Negative section of review
Nothing 🙂
Positive section of review
The breakfast was very good and plenty of it.
Negative section of review
It was a very busy bank holiday weekend and the staff weren't as cheerful as they usually are.
Positive section of review
Wonderful location and friendly staff
Negative section of review
Room service hours should be extended
Positive section of review
Exceptionally clean
Negative section of review
Very friendly staff