1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had an excellent room, great view of The Thames, London and Tower Bridges. On a fine afternoon it was great. The next day was wet so not so great. Breakfast buffet was good. The staff were excellent. They made contact with us before we arrived and booked us a table at Aqua Shard (which is not part of the hotel). It seems there are two access points and our pickup taxi went to the other point, the concierge ran around the building to redirect our taxi to where we were. The service was exceptional.
Positive section of review
What a lovely place! Everywhere is spotless and you can tell that every detail has been thoughtfully and designed. Messages are replied kindly and timely! Definitely a ten out of ten! Worth the price! Would recommend to friends!
Positive section of review
Absolutely loved the room, breakfast, and how amazing and friendly the staff are. Its a perfect place to stay.
Positive section of review
Clean and spacious apartment. Perfect location opposite Westgate.
Negative section of review
The apartment is on 1/F located right above a pub and several bus stops right outside our windows, which means it could get a bit noisy at night and early in the morning when the buses start running and people chat or even sing to themselves at the bus stop! Closing the windows alleviated the problem but I guess this won't be a feasible solution in the summer given the apartment is not air-conditioned. The walls at the back of the second bedroom are very thin and till past midnight I could hear the chatting of the neighbours in their living room while lying in bed.
Positive section of review
Excellent breakfast choice. Great facilities. Great produce.
Negative section of review
Nothing to dislike.
Barrow in Furness, United Kingdom
Positive section of review
Good clean room. And very quite for been above a bar.
Negative section of review
Of course pay less.
Positive section of review
The museum was close to the hotel.
Negative section of review
None.
Positive section of review
Clean and comfortable
Monkwearmouth, United Kingdom
Positive section of review
no avaiable
Positive section of review
Location
Negative section of review
Charging £15 for a dog per night. If I had known the cost I would not have booked.