1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, pretty room with kitchenette, bathroom with walk-in shower, bed very comfy (hard mattress), hair dryer, iron, safe, doors that lock really well, bus stop & underground station close-by.
Negative section of review
Only point of criticism is that it can get a bit noisy as you hear every step from people in the room above and next door, but this was a minor inconvenience.
Positive section of review
No mention of internal steps within the room, this was not mentioned through booking. This should have been mentioned to make sure occupants can manage such steps as they were quite steep.
Negative section of review
Continental breakfast limited choice of food and poor explanation of what we could have. No offer of further tea or coffee or toast. Poor fruit selection.
Positive section of review
Food was exceptional, room exceeded my expectations and staff couldnt have been more welcoming 6*
Positive section of review
Comfy bed, duvet not too thick. Breakfast good and pleasant staff there.
Negative section of review
TV small and came to life twice in the dead of night, we unplugged it for the second night. Room dated and a bit shabby. Meal in the Castaway bar was disgusting. Cooked beakfast non-buffet/buffet was odd, I would prefer to choose my own.
Positive section of review
Liked the welcome, the room looked big and spacious and clean.
Negative section of review
Some of the things didn't work as they should in the room.
Positive section of review
A clean and tidy little hotel with friendly staff
Positive section of review
Breakfast was not included in my booking
Negative section of review
My pillow😊
Positive section of review
Good location. Good spa facilities.
Negative section of review
On arrival no toilet roll at all in room. Bed not made up after first night and mug not cleaned or removed. Door of shower not unstable when slid along- awaiting part. Tried to book an evening meal on second night but unable to book as restaurant fully booked - I only wanted a table for one and asked before 6pm.
Lewisham, United Kingdom
Positive section of review
The house was quite and neat
Negative section of review
Everything was good
Positive section of review
Location is excellent
Negative section of review
The double Bed was small