1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, near all facilities Pleasant comfort room, didn't want to leave the shower. Staff excellent, made us feel welcome from the minute we arrived, Could have had some biscuits with the tea and to have someone at the desk on leaving as I like to give my comments directly to the staff which is always been my custom to do so. (I liked the trike.) I would stay there again
Negative section of review
Could have done with another chair since there were two of us. Toilet seat was too low. Could do with a night light
Positive section of review
The staff where extremely courteous and friendly , the room although compact was very clean , the beds where very firm ,shower was not working but promptly repaired ,
Negative section of review
Not many room to hang clothes , and no stand to make tea /coffee although supplied had to be done on the floor, as no plug point near the very slim cabinet kettle was on , could not access the mirror to dry hair, and only one pillow there was 2 cushions on the bed but far too hard to bolster pillow , having said this we where only there for 2 nights so no real problem , I didn't ask for extra pillow so dont know if the would of obliged
Positive section of review
The hotel's location is close to the centre. Big and spacious room, large bathroom. Good breakfast, buffet. On plus
Positive section of review
Room was very clean, bed was very comfortable and (included breakfast) was huge & tasty
Negative section of review
The hotel is a little old fashioned and the elevator was not working when I was there. Not a problem for me but I did have to help an older guest carry suitcase down the stairs on my way to breakfast. The hotel is bigger than it looks and was hosting several busloads of guests the same night, however in fairness to the staff, they warned me that the breakfast area would be very busy at a particular time and recommended that I have breakfast earlier or later so this wasn't a problem either!
Positive section of review
Great location for the racecourse and free parking. Nice outside area. Comfy bed.
Negative section of review
No real lounge area to sit and have a drink. Could do with a coat of paint and freshening up. Room quite small and basic. Very expensive due to racing being on.
Positive section of review
Breakfast was very good, lots of choice with good quality produce.
Negative section of review
Room a little noisy - kitchen fan was close to the room and on when the kitchen was open.
Positive section of review
Easy to check in and out. Very nice place. Comfortable Bed.
Positive section of review
Clean bathroom, excellent location. Nice pond at the back
Negative section of review
Dirty main areas, dirty carpet in hotel room
Positive section of review
The games room and bar area
Negative section of review
We didn't know that we had to request clean towels.
Positive section of review
Nice room
Negative section of review
We wasn’t that impressed with the restaurant