1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good position to get to O2 only 7 minute walk to Canning Town Station then 1 stop on Jubilee line to O2. Flat is modern has full cooking facilities and nice size balcony which we enjoyed sitting on with a glass of wine before we saw Take That at 02 and again when we came back. The Management company gave excellent customer service, which doesn't happen a lot nowadays. They even gave us a upgrade to a bigger flat at no extra charge
Negative section of review
The only bug bear was checkin, however they did give extremely detailed instructions.
Positive section of review
Breakfast had a nice selection. Hot food- bacon, hash browns, scrambled egg, rolls, bread, sausages. Then also cereal and fruits. The room was a decent size for my sister and I. The tv worked. The staff were helpful about the area, helpful when we needed more tea in our room and made us feel welcome.
Negative section of review
The bathroom door couldn't close which was a bit awkward. The flooring was too high so the door was always ajar. There was some leakage near our room so a damp smell but i guess that's temporary.
Newcastle upon Tyne, United Kingdom
Positive section of review
It was a nice experience of staying there. I enjoyed it a lot. The staff was friendly and helpful. The room was clean and near the bus station through where I can go easily to the city centre. It was a nice experience overall.
Positive section of review
The location is superb and the bar is great. The staff are really welcoming and friendly both in the hotel area and the bar. We got pretty much what we paid for.
Negative section of review
The bathrooms were a little unclean, particularly the showers. And one of the shower heads actually broke off the first time it was touched. Also, lots of stairs!
Positive section of review
A really good breakfast with a very wide selection of food catering for all tastes.
Negative section of review
Better quality juices at breakfast. Bottled water in room each day.
Positive section of review
Very nice location, room was nice clean and very good size. Bathroom very big
Positive section of review
Was a lovely comfy bed and the room was very quiet, had a great sleep
Positive section of review
Clean and pleasant staff. Very good breakfast
Negative section of review
Nothing
Positive section of review
A genuine warm welcome well stocked kitchen.
Negative section of review
The mattress need changing .The use of mattress covers would help .
Positive section of review
Where it was positioned
Negative section of review
The bath had a hole in tiles where broken , bathroom was very very small