1
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2
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3
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Positive section of review
Location was excellent - couldn't be better. If I stay again I may try to time it for an event at the theatre next door. Continental breakfast had plenty of choice, and though I missed having a cooked breakfast, which is the one thing I really love on the rare occasions I stay away from home, I understand why it isn't possible as there appeared to only one, very hard-working, lady who was doing everything. But the freshly made toast was appreciated. The room had everything we needed, including tea & coffee-making facilities - essential after walking around in a city whose tea shops are insanely expensive. Staff were very friendly and helpful - full marks to them all.
Negative section of review
The room was small and fitted, quite ingeniously, into the attic of the building. As it's a historic building I can fully understand why it's not possible to make certain alterations, but the steep, narrow stairs would make it difficult for anyone with mobility issues (which fortunately my wife and I don't have, but nevertheless is a point to be aware of). It was a hot weekend and you can't open the window beyond a tiny crack, so there is a lack of fresh air - in the height of summer I imagine it becomes uncomfortably hot, despite the fan provided. There is a fair amount of noise from the street after closing time. Canterbury's pubs seem to attract a rather rowdy, hard-drinking clientele from miles around, and the presence in the city of numerous screechy hen groups didn't help. None of these things are really within the hotel's control, but the slow draining from the shower and the presence of a bath that couldn't be used (because there was no plug for it) probably could be remedied.
Positive section of review
Staff were absolutely superb, very friendly and helpful. The room and facilities were very clean and all in good order. Excellent value for money. The location was great, 2-minute walk from Bethnal Green tube station and the Stansted airport bus stop. I felt very welcome and comfortable at Hostelle, and I honestly don't think I would stay anywhere else in London! Thank you so much for everything!
Negative section of review
Nothing, Hostelle far exceeded my expectations.
Positive section of review
Cleanliness, location & above all the quirkiness of the cottage. Something a bit different! Bath was amazing too & the robes were a nice touch. I’d mentioned it was a cheeky night away for our wedding anniversary & the owners left us a card & little bottle of fizz which was a nice touch.
Negative section of review
I appreciate this may not be the responsibility of the owners but the grassed area opposite could do with a tidy. This would add to the kerb appeal. Also, we could have done with being able to check in an hour earlier.
Positive section of review
Location excellent and the rooms were light, airy and spacious. There was a good selection for breakfast which satisfied all of us.
Negative section of review
One room was booked in the correct name, the second room booking initially couldn't be found and took some time to be located which was a bit stressful. Also had to double check payments at check out as again there was a bit of confusion over one room. And one barman didn't know how to make a GIn & Tonic from the drinks menu!
Positive section of review
Felt like home from home . Made to feel very welcome Nothing was too much trouble
Negative section of review
Nothing
Positive section of review
Spacious rooms. Clean. Very helpful staff especially Maria.
Positive section of review
Very dog friendly, very good location. Staff were friendly.
Negative section of review
We stayed for four nights, the floor wasn't cleaned during that time. The bed springs were popping through mattress and it needs replacing. I was eaten alive by I'm not sure what, I'm hoping mosquitos.
Positive section of review
room was perfect for our needs, quick and easy breakfast
Negative section of review
all good
Positive section of review
The breakfast was exceptional
Positive section of review
Beautiful place
Negative section of review
Was perfect nothing not to like