1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely nothing rooms where disgusting celling plaster falling off above kids bunk beds. Inside the building was horrible and dirty no tv in any rooms and when we asked why the guy said because people keep stealing them they have removed them from all rooms. We were also told it was £10 for parking which would have been fine until he told us to basically park up on the curb outside the building and then told us we had to pay 10 cash for that because they don't accept card payments. There was also no WiFi available and the guy that handed us our keys didn't even seem friendly with all his teeth rotten out was a really disgusting place and we stayed for 10 minutes before leaving and booking something else terrible terrible place
Negative section of review
Place disgusting No tv in rooms No card payment for parking so if you didn't have cash on you then had to move the car till you went to get the cash rooms where filthy
Positive section of review
Great Location, excellent host, awesome accommodation in Jewellery Quarters, very close to major concert Hall Utilita , Great nearby local bars with free live music, great restaurants, great eating places 👌👌👌 nearby Tesco Metro, very close to amenities but just far away to be beautifully quiet all night long… and very pleasant gentle friendly locals!! Thank you Johnny!! Awesome place!!! Loved every minute!! 👌👌👌💕💕💕🙏🙏🙏
Negative section of review
NOUGHT!! Perfection!!! 👌👌👌💕💕💕
Positive section of review
Location, comfortable beds, power of water supply, lovely comfortable rooms, the cleanliness of the rooms and the hotel in general. The friendliness of the staff and the effort they put in. Very helpful.
Negative section of review
The rules and regulations were ridiculous, silly and irritating. Not from the hotel management or staff but apparently the owners of the hotel a brewery. For example the rigidity in relation to the menu. The lunch menu runs from 11am to 5pm and one can order a baked potato from that menu, but if one wants to order a baked potato with the evening meal, it's not an option because it's not on the evening menu, the options are chips or fries. Surely there could be some leeway. If you try to request the starter as a main course, common in other establishments, it's not allowed, one has to order 2 starters which are served on 2 separate plates, totally ridiculous. You have to go to the bar to order your meals, a table server would be a nicer option.
Positive section of review
The location was good but would have preferred something closer to LHR but is on us. We should have chosen a hotel closer to where we wanted to be.
Negative section of review
Getting to your room is like navigating through a maze. Lifts are constantly under maintenance, so you have to walk longer on some days. The room itself was OK. It was not the best, but the view was great. Breakfast was good but would have been better with some halal options.
Positive section of review
The room had a lovely view overlooking the sea and the staff were very accommodating to my needs. Everything was spotless. Really enjoyed my stay.
Negative section of review
The was a half drunk bottle of water in the fridge.
Positive section of review
This hotel is excellent value for money, very clean rooms, staff very friendly and accommodating, great food.
Negative section of review
Can’t fault it.
Positive section of review
A beautiful very well located apartment that exceeded our expectations.
Negative section of review
Nothing
Positive section of review
Close to terminal. Good room for 3 star hotel.
Negative section of review
Nothing
Positive section of review
The view was stunning Easy walk into town
Negative section of review
On the small side but didn’t spoil our stay Will return
Positive section of review
Location
Negative section of review
Check in very abrupt, he literally just took our name and handed us the keycard not even a good evening ! He didn’t even tell us our room number or what floor it was on or where to go , I had to ask and all I got was a point of the finger towards a door ! We were not told anything about the facilities , no mention of the spa or even the restaurant/bar .I had to ask if the restaurant was even open and all I got was a yes ! Very disappointing experience compared to when we stayed a few years ago ! Not a good first impression !
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