1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This property was not as described. NO parking, NO food and the room was not in The Ship Inn. The room was kind of next door. Very strange. Most of the reviews are very good but there are two bad ones. We thought, ok you can't please everybody, but they were correct. It was pretty bad. I understand it has been taken over by a big chain. Well they need to demolish it.
Negative section of review
As above abd I now do wish I'd taken photos.
Positive section of review
Great location in the city centre. Well equipped, comfortable apartment and very clean. Host accommodated late check-in.
Negative section of review
Trains and police sirens kept us awake at night, but some noise is to be expected in the city. Very easy to check in, but didn't receive any instructions for what to do with keys on check out and was still trying to get hold of host with taxi waiting to take us to the airport!
Positive section of review
Clean and well kept, nice furnishings, fridge ready with breakfast items and communication excellent, thank you
Stratford-upon-Avon, United Kingdom
Positive section of review
Convenient overnight for trip to the RSC. Room was well appointed and the breakfast very good
Negative section of review
Soundproofing in the room was not very good
Positive section of review
The room was large, comfortable bed, decent shower. Hotel is in a good location.
Positive section of review
Comfortable and good value for money. Great shower.
Negative section of review
Was a bit cold initially but staff found me and electric heater which did the trick.
Positive section of review
Great location and rooms are of a good standard
Negative section of review
Slow service at breakfast,manager at breakfast could help the new staff instead of just giving out orders then going off to the office.lead by example.
Positive section of review
Clean and quiet room, no queues at check-in.
Negative section of review
Couldn't get access on arrival, neither could other paying guests with keycard, Keycard swipe not allowing access. Pressed the doorbell numerous times to be ignored, stood outside for a long time waiting for another guest to exit. Told the staff member at check-in who casually said, yes they had locked the door for security, no apology for the inconvenience and appeared like he was going to continue ignoring the buzzer and not let people in. We then only had 20 minutes to get turned around for our evening plans.
Positive section of review
The location was central to the city.
Negative section of review
Poor hygiene, our bathroom didn’t have any handwash,etc. the room wasn’t very clean or well maintained
Positive section of review
Great location
Negative section of review
In the middle of being updated, so Some things were not open, ie Hortons Bar. Not enough staff on one of the days for breakfast, lots of tables had not been cleared from previous guests, so had to wait for a table.⁹