1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved this hotel. It was such a gem in a fabulous position in the middle of the action in London. The room was lovely and clean and the bed so comfortable which is always a must. The staff were so friendly and helpful and went out of their way to make sure I had everything I needed to make my stay such a memorable one. Thank you Stephanie for your kindness you are a gem. I would highly recommend this hotel and will be back next time I’m in London
Negative section of review
Nothing
Positive section of review
Loved everything about this property. Very well equipped, extremely clean, the lakes were clean and well kept it’s a credit to the owners. Friendly helpful staff and a nicely stocked tackle shop with extra bits like delicious pasties!
Negative section of review
If I had to be honest my only minor annoyances were the traffic on the road was frequent and quite noisy which spoilt the peace for me, and the mattress was in need of maybe flipping as it was very lumpy like I was rolling off it. This did spoil my sleep.
Positive section of review
Absolutely stunning, everywhere was clean, TVs in bedroom, washing machine and a dishwasher!!!
Negative section of review
Nothing to dislike
Positive section of review
The location was amazing and the main reason why we decided to pick this hotel.
Negative section of review
The check in experience was not great. We didn't appreciate the fact we paid for a Delete Double but were given a compact room. It was only after we walked into the room that I had to go back to reception and request the change but they admitted to knowing about this allocation. We were downgraded and the staff member just thought we wouldn't notice. After enquiring however we were given an upgrade for the 2nd night as there was nothing they could do for the first night.
Positive section of review
Loved the check in experience and the location so close to South Terminal.
Negative section of review
The room was a fair walk from the main area of the hotel and the signage was not great
Positive section of review
Spacious room. Friendly helpful staff. Free parking available
Negative section of review
Room is a bit stuffy as windows can’t be opened and there’s no aircon. They did provide a fan.
Positive section of review
When the property got cancelled due to it not being cleaned.
Negative section of review
Everything, looked nothing like the photos there advertising.
Positive section of review
Staff were very helpful and friendly.
Negative section of review
It was a bit like a maze, with corridors and stairs all over the place. Stairs were very steep.
Positive section of review
The views from both front bedrooms
Negative section of review
Having to climb steep hills to get to property on foot. Being locked out of property when closing the door!
Positive section of review
Location is just what I needed.
Negative section of review
Rooms too narrow.