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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Positive section of review
Location was great, really quiet and lovely scenery. The lady was very helpful and left many signs and a folder with instructions about pretty much everything. She had also sent directions before arrival as postcode stops before the property -make sure you read your texts. Room's bin was emptied every day. Spacious room with great view overall.
Negative section of review
Had forgotten to pack shampoo and shower gel so I had to rely on the little sachets provided by the hotel. First day was ok, but noticed that these were not replenished, so I asked for them on the third day. The lady gave me a couple but she said that she doesn't replenish them normally, which I found strange. When I asked why, I was told that she just doesn't, so please remember to bring your own, or use hand soap. I have travelled a lot in the UK and abroad and this was the first time this happened to me. The same applied to the biscuits that normally come with the coffee and tea tray in the room. I didn't ask for those but it was disappointing nevertheless. Breakfast was a couple of Tesco's croissants in a Tupperware box outside the room, cereal portion in an also plastic container, a small glass of orange juice in the fridge (measured in a little glass bottle) and same for milk. Another plastic box contained some cut pieces of cheddar, dairy lea triangle and a couple of small hotel packaged portions of butter, jam and Nutella. Instant coffee and tea was with a kettle in the room (biscuits only on the first day though). No bread and no toaster. Also found the room cold at night, but bought a blanket as a souvenir and started using it. Didn't feel it was worth the price I paid, so I was a bit disappointed.
Positive section of review
Continental breakfast, which is fine, but only had one piece of cheese. Would have liked another bread roll and another piece of cheese. I am not keen on smoked meats.
Negative section of review
Not able to have an evening meal or a drink, but there was a choice of restaurants/pubs locally. Would have liked to have had the option of breakfast for a time before 08 30, say 08 00.
Positive section of review
Great location, staff really nice and helpful on reception. Clean room with everything you need. Lovely building and street
Negative section of review
Room was bit tight round the bed I nearly hit my head a couple of times off the tv surrounding on the wall at the bottom of the bed not ideal if getting up during the night. Breakfast was quite basic no haggis in Scotland! Bacon not great.
Positive section of review
Location and a good vibe. Free cocktail on arrival was a delight. The staff all worked hard to make our stay a pleasure
Negative section of review
Nothing to dislike. I might be being tight and out of touch with prices but I felt the price per night added to the £50 plus to park nearby for three days made it fair value only to me. Not excellent value. Having said all that I would probably stay again
Positive section of review
Staff were excellent and friendly. Bed was very comfortable. Great location and really good value for money
Negative section of review
Room was a little cramped. Toilet light fairly dim.
Positive section of review
Love the location and how comfortable the beds are
Negative section of review
The bath and no more Costa coffee
Positive section of review
Beautiful place but parking facilities are terrible
Negative section of review
Lovely restaurant, lovely rooms and comfy bed.
Positive section of review
Nothing really except the location.
Negative section of review
Poor house keeping staff. Buffet Breakfast place was too crowded. Failed to understand why the guests were not allowed to sit in a vacant section. The staff spilled milk on my son ruining his clothes for the travel. Their was no conscious effort to offer cleaning of his clothes.
Positive section of review
The staff were very helpful.
Negative section of review
All of it.
Positive section of review
Not much
Negative section of review
Room wasn't clean and beds were so uncomfortable we couldn't sleep and there was dirty shoe prints on the sheets we had to sleep on. Worst hotel I've stayed in and I stay in a lot of them . Definitely not be recommending it to anyone.