1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stratford-upon-Avon, United Kingdom
Positive section of review
The room was lovely and clean I was upgraded to a bigger room The food was beautiful The grounds were also beautiful but I feel it could have been a bit more maintained The gym was well equipped with some good machines available The catering staff were always friendly and welcoming however the reception staff weren’t as inviting.
Negative section of review
The view wasn’t the best as it was a view of delivery vans and the bins. The spa was cold in general, no relaxing background music, the chairs were a weird shoe and wasn’t relaxing to lay on. I didn’t feel relaxed at all so that was disappointing as I was looking forward to be able to enjoy that.
Positive section of review
The breakfast was fantastic. The restaurant was splendid. The staff was professional and friendly and gracious. The manager made it possible for us to stay an extra night without changing rooms.
Positive section of review
Queen room suitable for a person with mobility problems. Nice big room, lots of space. Big spacious bathroom. Simple but very clean and had all necessary amenities. Comfortable.
Negative section of review
When I booked they mentioned a view. No window so no view but because it was a generous size it wasn't claustrophobic. It took a while fiddling with lights and the shower. As a first timer a quick intro would have been helpful. I don't like sleeping in the dark but the lights were too dim. I couldn't get them to dim correctly for me. I'll take a tiny lamp with me next time. All in all it was a pleasant stay. It was a very quick utilitarian visit. Next time I hope to enjoy the bar/restaurant.
Positive section of review
The property was beautifully located, pristine in condition and maintained in an authentic way. It was simply idyllic, and surpassed our expectations.
Negative section of review
There wasn’t anything we didn’t like… was a great stay!
Positive section of review
Breakfast was the usual buffet style with a good choice, a little chaotic as squashed into a small space, especially around the drinks area.
Negative section of review
One person on check out , she was on the phone, as I needed a receipt this meant I was kept waiting quite a while. No biggy but others were also waiting.
Positive section of review
Staff were excellent. Breakfast good. Internet let it down everyone was moaning about it. It’s a pity as it did cause some frustration
Negative section of review
Internet
Positive section of review
How clean the caravan was and how well the owners communicated when needed
Negative section of review
Nothing
Positive section of review
Stunning location, first class service and true Scottish hospitality.
Negative section of review
The rain on the third morning after such a long dry spell
Positive section of review
Great food. Pleasant service everywhere in the hotel.
Negative section of review
No complaints
Positive section of review
Location
Negative section of review
Rooms rather small