1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location for exploring Hadrian’s wall area and other local attractions and for walking. We walked the wall to the sycamore gap; not to be missed. Staff were so polite and helpful. Parking was brilliant. Restaurant food was amazing.
Negative section of review
Nothing- all good.
Positive section of review
Great experience from start to finish,Had a lovely afternoon resting here after flying into east midlands airport.Cosey and welcoming atmosphere and would strongly recommend. Breakfast was great value for money to 10 out of 10.thankyou
Negative section of review
Nothing,absolutely fantastic.
Positive section of review
Staff extremely friendly and helpful. Good location. Even though on the main road was not too noisy as room was at back of hotel below ground level. Lovely shower.
Negative section of review
Wall behind bed very dusty. Velux window could have done with a clean but appreciate not easy to access. Had to carry cases down stairs as no lift. Bathroom cold and no option to heat.
Positive section of review
The staff at breakfast were the best!!! The food was nice too, but the people were just so nice although one of them was working on his birthday.
Negative section of review
One night, the fire alarm went off - which is ofc positive as it happened bc someone apparently tried to smoke a cigarette at 2 am, but there should be some warning/advice upon arrival that the alarm is rather unusual - it gives the distinctive feeling that your phone has gone mad and no matter what you do, it just won't stop - my colleague had exactly the same reaction to it.
Positive section of review
Very pleasant staff. Clean room. Tidy hotel. A great overnight stay.
Positive section of review
Comfortable rooms, very clean, good central location
Positive section of review
Location fairly good but not as description exactly
Negative section of review
Reception staff member very smirky and unhelpful. Bathroom minute and very cramped. Not even a bin in bedroom, just bathroom. Very cramped overall for cost. Never again
Positive section of review
Good location, good amenities and excellent staff.
Negative section of review
Shower was OK but could have worked better.
Positive section of review
Friendly staff, good facilities, good location
Negative section of review
Room was very small.
Positive section of review
Friendly staff
Negative section of review
Nothing