1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kenn, United Kingdom
Positive section of review
A clean, spacious and well appointed property. Very easy to find. It had all the essentials with comfy beds and good bedding. A quiet location, great for a good night's sleep.
Positive section of review
Was lovely atmosphere, clean and friendly helpful staff, with big smiles. Very clean and tidy. Oh the bed and pillows were just so comfy allowing me a great nights sleep.
Negative section of review
In the rooms it was hard to turn lights on, having to look for switches on lamps and no main light.
Positive section of review
Great location in lovely quiet gardens close to cathedral & city, very welcoming friendly staff. Attractive Foyer/ restaurant/ bar area.
Negative section of review
Breakfast/ restaurant meals and drinks very expensive.. would have liked option of affordable bar snack!. Pillows very hard. Also were not told about swimming pool being separate entity to the Mercure hotel .Fortunately we were waived fee because we booked before April. But from now on will be £10 for hotel users.
Positive section of review
Loved how comfortable the bed was and also how the hotel as L'Occitane toiletries, such an lovely added luxury.
Negative section of review
Nothing I didn't like
Positive section of review
Bed was very comfortable , didn't have breakfast as price was higher than advertised when booking .
Negative section of review
Cost of Breakfast
Positive section of review
Great location, lovely apartment Bed was comfortable, had everything you needed
Positive section of review
Hotel itself was beautiful and the staff were super friendly and helpful.
Negative section of review
Nothing. Was all lovely.
Positive section of review
Good value room. Comfortable bed and big enough room
Negative section of review
Loo broke in the morning. Handle wouldnt work
Positive section of review
How relaxed it was
Positive section of review
Super quiet room
Negative section of review
Breakfast was disappointing, no hair dryer in the room.