1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, very close to tram stop. Easy and quick access to city centre. Nice setting next to water. Free parking. Hairdryer, iron, fridge. Great price.
Negative section of review
Rooms a little dated. No easily accessible electric socket points for chargers, or even the kettle!
Positive section of review
The views and full size windows were amazing. Surprised they opened fully too such a great feature.
Negative section of review
It’s in the middle of the city centre which for us was excellent however it can be loud outside if it’s not something you are used to.
Positive section of review
Warm, cozy, spotless, great welcome, outstanding food and a great breakfast.
Negative section of review
No faults. Top marks
Positive section of review
The flat was impeccably clean and tidy. There was great deal of home goods.
Negative section of review
I didnt like the parking situation as it was packed and there wasnt any WiFi and the tv didnt have signal so it wasnt great.
Positive section of review
The building was located in the city centre
Negative section of review
Carpet was torn in all rooms as I got changed from one room to another updated still had problems didn’t complain second time the first room I tripped on the ripped carpet plus toilet flush didn’t work lights shades full of dust and shelves was dusty and mould on the windows and shelves second room problems were kettle so slow room smelled and the beddings shower didn’t work properly water pressure was so low worn carpet lights not working in bathroom.
Positive section of review
Room was very nice, and the dining rooms.
Negative section of review
Outside our room the staff/cleaers, were aloud to shout, because of the system they had with the laundry, very poor in this day and age, when you are trying to relax. A simple solution could be the answer to this problem.
Positive section of review
Always use the apex best hotel there is
Negative section of review
Just me and my partner both felt very akward as there was some people in the pool with very inaproprate clothing on which made our swim very akward
Positive section of review
Rooms were spacious
Negative section of review
No good vegetarian/halal option available for food
Positive section of review
Good location
Negative section of review
Room had few issues eg , cracked tiles , door handles loose , nothing like the photos
Clacton-on-Sea, United Kingdom
Positive section of review
The location
Negative section of review
It was dirty the utensil and pans cutlery etc were filthy there were stains on the seating and curtains matted hair in bathroom sink ripped and torn nets the bin was filthy totally spoiled our trip I book with you a lot and am very disappointed I also have photographs of said issues