1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautifully decorated room. We had a family room for extra space. The rooms allow dogs and I was a bit apprehensive it’d smell “doggy” but it didn’t at all and was spotlessly clean. Lovely touches in the room, chocolates, fresh milk in the fridge, coffee machine. Lovely toiletries in the bathroom. They offered 2 free G&T’s too if we’d like them! The breakfast menu was extensive and was delicious. The outside seating area was very extensive with “under cover” options if it rained! Plenty of parking. Staff were very helpful and friendly!
Negative section of review
Nothing!
Positive section of review
Everything was superb here. From staff to food and drink and grounds all exceptional. Steeped in the history of 617 squadron
Negative section of review
Nothing to fault. Every one so helpful. Recommend to anyone who wants a unique experience.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great central location and lovely doubles each with own bathroom (including bath). Easy check in and friendly staff.
Negative section of review
The communal living area felt slightly shabby - very grey -but functional
Positive section of review
The bed was comfortable, and the bathroom was spacious. Good location for shopping with plenty of eateries nearby.
Negative section of review
The pub behind us was open until 12am playing very loud music. The main entrance didn't feel secure. The main part of the door was made of plastic and a couple of times, people walked passed hitting it hard, asking to gain entry.
Positive section of review
Booking and mailing was easy. We got rooms close to eachother. Nice hotel.
Negative section of review
Small rooms. The restaurant, The Savory, did not meet expectations at all. Breafast was ok but not amazing and not included. In those cases you end up eating elsewhere. Staff at the hotel was difficult to communicate with (especially the people in the reception - doorguys where very good).
Positive section of review
It is clean inside close to shops
Negative section of review
Mattresses are very hard and uncomfortable, other guests in the block was very noisy all night in and out all night. Was advised by taxi driver not to go out at night
Positive section of review
Great location, friendly staff.
Negative section of review
No hot water!! I will never give a hotel a poor review, providing it has the basics right; clean linen and towels, a decent shower and hot water. Our room was clean, had decent towels but cold water! Not good. The room we were in was tired and just needs a good makeover. It was clean enough but tired. There were stains on the carpet, and the taps need new washers- drip, drip, drip!
Newcastle upon Tyne, United Kingdom
Positive section of review
The location, it was clean
Negative section of review
The nose at night from the street was non stop until 2.30am, which meant I couldn't sleep
Positive section of review
The staff
Negative section of review
The room was horrible the noise getting woke up by house keeping at half 8 in the morning
Positive section of review
Location
Negative section of review
We chose it to charge our electric vehicle overnight and we couldn’t make the charger work. When I asked a reception how to do it the answer was ‘I haven’t a clue!
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