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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great, lovely room and reception staff very helpful. Breakfast was a bit late for me on first morning due to an early morning start but hotel offered a breakfast bag including water, juice, fruit, snack bar etc which was perfect. Breakfast the second morning was a variety of hot and cold options with plenty to fill up on. Great little lounge area looking out over the loch to enjoy a quiet cup of tea after a long day.
Negative section of review
Differing styles of restaurant staff. On the first night the staff were ok but on the second I noticed quite a difference. Even just being advised of soup of the day, which was actually lovely, and completely missed the previous evening. Staff waiting at the rear of the dining area but unable to subtly get their attention.
Positive section of review
The location was excellent and the appartment was perfect for a 2 person stay in London. The hosts were incredibly nice and contacted me consistently to make sure everything was ok. They also let us check in a few hours early which was of great benefit. Overall this was an incredible stay and I would definitely stay here again if I get the chance
Negative section of review
The tv wouldn’t connect to the WiFi but that wasn’t a problem for us, there were no issues at all other than that
Positive section of review
Comfortable room. Nicely decorated. Loved the bathroom. The fridge was very useful. It was a fabulous location within easy reach of the Holburne Museum, Pulteney Bridge and Sydney Gardens
Negative section of review
The room was certainly 'cosy'. We were unable to walk down the sides of the bed and were told at Reception that we should have booked a Superior room! It would have been good to have tomato ketchup & brown sauce available at the breakfast table alongside the butter & jam, which were there The front door leading to the Traditional wing needs a lick of paint. A big chunk of paint came off when we were there
Positive section of review
The view from top floor we were on and the friendly staff. The bar/reception area was welcoming
Negative section of review
Nothing
Positive section of review
The location was amazing, the house was cute and had everything we needed. Friendly welcome!
Negative section of review
I knew we booked a place with a sofa bed, but it would have been more comfortable with something like a matras on top of it.
Positive section of review
Staff were super and v helpful. Bar had a great buzz as well
Negative section of review
Room smelt of smoke and bed not the comfiest
Positive section of review
Really good location. Clean, great value for money
Positive section of review
Beautiful building close to the town Center
Positive section of review
Excellent. And chef was very friendly
Negative section of review
Was a very pleasant stay. We've stayed a couple of times before but hotel got a bit tired looking but it has all been spruced up.
Positive section of review
The rooftop pool was stunning
Negative section of review
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