1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Didn't think the food was as good as the last time l stayed in November 2023. Breakfast was adequate. Coffee was disappointing Had the signature steak pie on my final night, it was smaller and didn't have the same recipe as my last visit. Enjoyed the Panna Cotta, never had one like that before. The IPA was a lovely pint. Have found the coffee machine in the room difficult to operate the twice l have stayed
Negative section of review
See above
Positive section of review
Nice location and some of the staff were nice and very apologetic . The property had offered a 30% discount on our stay. Yet to receive it
Negative section of review
The bathroom was not cleaned and didn't have any towels or toilet paper. The cleaner woke us up after 9:00pm to clean the toilet- not impressed. We had booked the restaurant for 7:00pm. When we got there we were told it would be 45min before we got our table and then there would be a wait for the food. But half of the menu was sold out. We went elsewhere
Positive section of review
We liked the location, availability of parking, size of accomodation, facilities.
Negative section of review
It met all our expectations
Positive section of review
Rooms were lovely and ticked all boxes. Lobby was super trendy
Brighton & Hove, United Kingdom
Positive section of review
Perfect location, wonderful view, polite staff, clean room
Negative section of review
The room wasn’t big enough
Positive section of review
Cleanliness and location of property
Negative section of review
A better understanding of where to park my car. Did not know which drive belonged to the house; a neighbour informed me.
Positive section of review
Location- close to Haymarket.
Negative section of review
No lift facility - my room was on top floor so lots of stairs with a heavy case - may not suit some people
Positive section of review
very friendly and helpful
Negative section of review
all good
Positive section of review
Close to town center.
Positive section of review
Ambience and setting