1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean, nice big shower, loads of character. Hot tub was excellent and very private. Set in a quiet and beautiful part of Whitby, great views whilst being close to everything you could want.
Negative section of review
The televisions in both bedrooms had no signal. Decor was a bit dark for our taste, but that may be completely different for the next guest. Would have liked a couple of chairs on the 1st floor balcony. To put this in perspective, these are minor nit-picks and we loved our stay.
Positive section of review
Main hotel building beautiful. Ground maintenance excellent. Generous car parking. Very pleasant and courteous staff. Great restaurant.
Negative section of review
Not a thing.
Positive section of review
We stayed here in order to catch an early flight. It was ideal, close to the terminal and you get a reasonable breakfast.
Negative section of review
Everything was fine
Positive section of review
Fantastic view from our room and wonderful to experience "Castle" living! Staff were very helpful.
Negative section of review
Bathroom too small, it was only a 'cubicle'. Castle is in need of updating, looking tired.
Positive section of review
There was a car park. Central location. A fully equipped kitchen with dishwasher and washing machine.
Negative section of review
The smell, like a pet had been staying before! The ventilation was not good, the bathroom was tiny and cramped. Instructions could have been more precise.
Positive section of review
Lovely hotel grounds and bar. Comfortable beds and friendly staff.
Positive section of review
Lovely large and clean room
Negative section of review
A little loud on a Saturday night
Positive section of review
About 30 minutes from Ferry
Negative section of review
Breakfast didn't start till 7.30 so had to miss breakfast due to early ferry
Positive section of review
Pretty and quirky
Negative section of review
Advised with use of spa but. It made clear it was so far away and at an added cost
Positive section of review
Great breakfast