1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I've stayed here twice for work purposes. As a lone female, I was glad to stay on site (there are lodges outside the main hotel). The first stay was on the third floor, it was a lovely room, with a bath and overhead shower in the ensuite, the bed was so comfortable. I had a meal in their restaurant which, was delicious. As I was starting work early they let me take away a breakfast with coffee and couldn't help me enough. I was so pleased I booked here again for my next work trip. The staff are really lovely.
Negative section of review
The only thing was that my second stay was on the very top floor in the eaves of the roof, the room.was very pleasant but only had a shower in the ensuite and as I was so close to the roof, I heard every howl of wind and rain. I could of asked for another room but did not want to make a fuss. I will stay here again but will ask not to be on the top floor.
Positive section of review
Loved the location. It was so peaceful. The hut was clean and the bed was comfy. Had all the essentials that you need. Only 10 minutes away from Warwick Park and the castle etc. The owner was very attentive.
Positive section of review
We needed a place to stay in Brentwood for an event we was attending, and the hotel was situated in a good location, and of a good standard. It was very clean, and modern. Was very happy with our stay!
Positive section of review
Great location, almost brand new, spotlessly clean, parking down the road
Negative section of review
All good
Positive section of review
Nice hotel. Good location - does the job and was a good price
Negative section of review
The lift was painfully annoying. Going to all floors and past the floor you were on. Staff also didn't inform us we needed to swipe the card to access guest floors
Positive section of review
Location right next to Aintree (attending show there)
Negative section of review
No staff on reception to check in. Had to wait a good while. Room very basic/tired. Heating control did not work. Like an oven!
Leamington Spa, United Kingdom
Positive section of review
Excellent breakfast and comfortable beds
Negative section of review
Very steep steps to the room and lots of them.
Positive section of review
All went well except breakfast
Negative section of review
The buffet breakfast provided a good selection, unfortunately in my opinion the buffet is set in the wrong place. There is a cold breeze coming through the enterance to the dining room, consequently it made the good cold. The food is set for people entering the dining room, but 99.5% of people find a table first then look at the buffet, from another angle. We were in the dining room for 8.30am. Just my opinion. But wouldn’t bother with breakfast next time. We have had 3 previous breakfast last December, January and February, all really good and hot.
Positive section of review
The position of the hotel
Negative section of review
The builders starting work at 7.30 in the morning above our room when we made a comment the reply from the receptionist wasn't the best. We did have a nice few days whitby is lovely and the clientele of the hotel is nice and the staff were friendly helpful and polite
Positive section of review
Location
Negative section of review
Broken jacquizzi
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