1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Royal Glen describes itself as "Regency elegance" and lives up to it. Although in many ways a posh hotel, it was not stuffy at all and all the staff were very friendly. Being able to write our journal in the grand upstairs drawing room, with its gilt-framed mirrors and antique furniture, was a treat. After a day's walking on the South West coast path, the small heated swimming pool was another treat. In other circumstances, we would also have enjoyed sitting in the gardens. It's well located for the coast path, at the start of Sidmouth, up a quiet street. Both dinner and breakfast were excellent (we especially liked the bubble and squeak) - and the B&B price was very good for the quality of stay and food.
Negative section of review
No complaints from us!
Positive section of review
Excellent stay!! The room was fabulous and the customer service from every single person I passed and spoke to make the experience all more wonderful. Breakfast was great with a vast choice to choose from. Just a great stay and I would recommend this to anyone and I will definitely be returning!
Negative section of review
N/A
Positive section of review
Lovely riverside position, excellent restaurant and food with very good staff. Plenty of riverside parking. Easy stroll into good town of Ross on Wye.
Negative section of review
Mattress seemed to sink in the middle and ultra small bathroom sink. But otherwise bedroom very spacious and clean with lovely roomy shower.
Positive section of review
The pods so beautiful, very clean and the bed very good. We try book another day because that place is amazing.we back again .
Negative section of review
Everithing ok
Positive section of review
Location Quality of Hotel Great attention from staff Good food Nice lounge bar Garden
Negative section of review
Nothinh
Positive section of review
Breakfast was excellent, staff very friendly, helpful and polite
Brighton & Hove, United Kingdom
Positive section of review
The room decor was nice and the mattress was comfortable
Negative section of review
The door felt light and very easy to break into so I didn’t feel safe in the flat. The bathroom stank of smoke, I think coming from next door flat through vent? There were a lot of suspicious characters around the street and neighbourhood so I didn’t feel safe in the location.
Positive section of review
Comfortable and close to restaurants and bars
Negative section of review
Nil
Positive section of review
Lovely location , historic building
Positive section of review
Nothing
Negative section of review
The reception was in total disrepair, the corridors and rooms had a foul smell. The room allocated to us was nothing like the pictures advertised. The room looked like it had not been cleaned from the previous person staying in the room, the toilet and shower was dirty. There were open/used items left in the room. The atomosphere made us feel uncomfortable. When we went to reception to ask if we could have another room because of the above issues, we were just told that there was no other rooms available and that was it that. The staff did not offer to clean the room or compensate for issues. We therefore checked out and didn’t stay the night, and had to pay at another hotel.
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