1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We have stayed in this hotel on many occasions due to its location, friendly staff and clean rooms. Some rooms and beds are quite small and on this occasion our room and bed were one of the smaller ones.
Positive section of review
just a really nice hotel, would of gladly stayed longer, but was only in Leeds for the Premier League darts, not far to walk for some nice pubs, not far from the First Direct Arena
Negative section of review
nothing
Positive section of review
We come here every year - new refurb of public area’s FANTASTIC- - now just need to do something about outside space and dated bedrooms
Negative section of review
The so called garden - Needs total clean up to use safely & with comfort . Very dirty , no joy or pleasure to be had in court yard . No lights or items on tables - even during wedding very poor. Patio area needs total deep clean / power washing . Safer steps & entrances . Totally waste of what could be a feature to enjoy during summer !
Gartness, United Kingdom
Positive section of review
Absolutely everything definitely worth the money and the commotion with staff was excellent.
Negative section of review
Loved everything.
Positive section of review
Great location for us. Very quiet & peaceful in the evenings.
Negative section of review
Rooms are a little tired, everything else was fine.
Positive section of review
Cozy and comfortable enough once you get inside.
Negative section of review
Automated bot messages you and directs you to sign up on their website which doesn't work properly and has no humans interacting with the messages you send back. This system of theirs also required credit card details to be held for a deposit, separate from booking.com... how do i know they won't charge me for something random in 3 months time!? No human contact details provided until after you get through this. The listing contained pictures from multiple flats so the rooms we expected weren't what we got and the sleeping arrangements were different. a few maintenance issues in the property, dripping toilet, damaged fittings, Noisy pub 3 doors down that stayed open 3 hours longer than advertised. Located well within Ramsgate but Ramsgate is not pleasant... For example, the first car park that I tried to use was home to many homeless drug addicts who wanted a tenner to "look after" my car.
Positive section of review
Location was amazing. Very comfortable and cosy.
Positive section of review
nice place very helpful staff
Negative section of review
nothing
Positive section of review
Brilliant
Negative section of review
Amazing
Positive section of review
Nothing
Negative section of review
Dirty sheets with hairs and makeup on. Sheets just thrown on the sofa bed. Afraid to go outside of property. Lots of used drugs and pill packets outside property