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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • The Ritz-Carlton, Dubai

    - “Everything was exceptional, customer service was on point and hotel is wonderful. I would like to return.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Vila dos Poetas - 02 quartos - GD

    - “This accommodation is one of the best places I have ever stayed. It is directly on the river, and you have beautiful sunsets that you can enjoy while making a barbecue. Guilherme the host is superb and always helping if they are question or any problems arise. The breakfast is extremely good with a lot of options and they bring it to you whenever you like. I would have loved to stay even longer here. Thank you”

  • Tara Vista Inn

    - “It was clean. We arrived late, and someone was waiting for us. Check-in was quick”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Diapori Suites Hotel

    - “the service and the stuff were very good...the breakfast was amazing and we really enjoyed our stay there.the views and location was great.”

  • Lovina Beach Hotel

    - “The hotel was fantastic. Free breakfast. Beach access. Friendly staff. Clean and comfortable room. I'm going to stay there again when I'm in the area.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Smart Stay SHIZUKU Shinagawa-Oimachi

    - “I have stayed twice at this property once when I first arrived in Japan and once when I left. The staff is amazing, helpful and they answer to all your query. The property is spotless and the rooms are quiet. They provide all amenities for ladies. You have a onsen to enjoy and also a sauna. The lounge are has shelves of manga and you have of course TV. Absolutely recommended.”

  • LESTARI INN RESIDENCE

    - “Spacious room and staff-friendly so helpful !”

  • Best Western Plus Grand Winston

    - “It is what I would expect from a Best Western”

  • Art & Garden Residence

    - “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”

  • Alojamento Amélie - Apartamento

    - “We loved everything about the property. A lot of effort has gone into it and I really appreciated the cleanliness and the facilities: fully stocked kitchen, washer, awesome lighting options, 2 bathrooms, nearby parking and more! The location is within 5-10 mins of 2 large supermarkets, 5 minutes from a lovely green space, and the same for the historic centre. Tip: If you are struggling to get hot water from the bathroom tap adjoining the bedroom, simply turn the shower on for a few seconds and you will get hot water from the tap. We really enjoyed our stay. Amelie is a fantastic host. I don't think we have stayed anywhere better. Thank you so much.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Jurockotel

    - “Clean, very nice staff, owner very friendly man! Staff was very friendly. I saw the reception lady really hard cleaning the bathroom, my compliments. I Will go back there next time”

  • Adonis Hotel

    - “I’m he whole experience was amazing the hotel staff are fantastic and nothing was too much trouble”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Gem Fitzrovia Hotel

    London, United Kingdom

    Average review score: 7.8
    • Positive section of review

      We have stayed in this hotel on many occasions due to its location, friendly staff and clean rooms. Some rooms and beds are quite small and on this occasion our room and bed were one of the smaller ones.

    Reviewed: 6 June 2024 Stayed in March 2024
    Nicola United Kingdom
  • ibis Leeds Centre Marlborough Street

    Leeds, United Kingdom

    Average review score: 7.6
    • Positive section of review

      just a really nice hotel, would of gladly stayed longer, but was only in Leeds for the Premier League darts, not far to walk for some nice pubs, not far from the First Direct Arena

    • Negative section of review

      nothing

    Reviewed: 6 June 2024 Stayed in May 2024
    Cooper United Kingdom
  • The Queen at Chester Hotel, BW Premier Collection

    Chester, United Kingdom

    Average review score: 8
    • Positive section of review

      We come here every year - new refurb of public area’s FANTASTIC- - now just need to do something about outside space and dated bedrooms

    • Negative section of review

      The so called garden - Needs total clean up to use safely & with comfort . Very dirty , no joy or pleasure to be had in court yard . No lights or items on tables - even during wedding very poor. Patio area needs total deep clean / power washing . Safer steps & entrances . Totally waste of what could be a feature to enjoy during summer !

    Reviewed: 6 June 2024 Stayed in June 2024
    Sharon United Kingdom
  • Endrick Escape - Luxury Glamping

    Gartness, United Kingdom

    Average review score: 9.8
    • Positive section of review

      Absolutely everything definitely worth the money and the commotion with staff was excellent.

    • Negative section of review

      Loved everything.

    Reviewed: 6 June 2024 Stayed in June 2024
    Mclellan United Kingdom
  • Old Mill by Chef & Brewer Collection

    Coventry, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Great location for us. Very quiet & peaceful in the evenings.

    • Negative section of review

      Rooms are a little tired, everything else was fine.

    Reviewed: 6 June 2024 Stayed in May 2024
    Mark United Kingdom
  • Second Nest Ramsgate

    Ramsgate, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Cozy and comfortable enough once you get inside.

    • Negative section of review

      Automated bot messages you and directs you to sign up on their website which doesn't work properly and has no humans interacting with the messages you send back. This system of theirs also required credit card details to be held for a deposit, separate from booking.com... how do i know they won't charge me for something random in 3 months time!? No human contact details provided until after you get through this. The listing contained pictures from multiple flats so the rooms we expected weren't what we got and the sleeping arrangements were different. a few maintenance issues in the property, dripping toilet, damaged fittings, Noisy pub 3 doors down that stayed open 3 hours longer than advertised. Located well within Ramsgate but Ramsgate is not pleasant... For example, the first car park that I tried to use was home to many homeless drug addicts who wanted a tenner to "look after" my car.

    Reviewed: 6 June 2024 Stayed in June 2024
    Chris United Kingdom
  • Bronte Nook, Haworth Village, Bronte Country

    Haworth, United Kingdom

    Average review score: 8
    • Positive section of review

      Location was amazing. Very comfortable and cosy.

    Reviewed: 6 June 2024 Stayed in June 2024
    Aileen United Kingdom
  • Great Victoria Hotel

    Bradford, United Kingdom

    Average review score: 7.5
    • Positive section of review

      nice place very helpful staff

    • Negative section of review

      nothing

    Reviewed: 6 June 2024 Stayed in June 2024
    john United Kingdom
  • Lower Balwill

    Buchlyvie, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Brilliant

    • Negative section of review

      Amazing

    Reviewed: 6 June 2024 Stayed in June 2024
    Tammy United Kingdom
  • ApartHotel Flat 10 - 10 min to centre by Property Promise

    Cardiff, United Kingdom

    Average review score: 9
    • Positive section of review

      Nothing

    • Negative section of review

      Dirty sheets with hairs and makeup on. Sheets just thrown on the sofa bed. Afraid to go outside of property. Lots of used drugs and pill packets outside property

    Reviewed: 6 June 2024 Stayed in June 2024
    Pam United Kingdom
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