1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was spacious, spotlessly clean and very comfortable. Welcoming friendly staff. Excellent location for walking to the castle, restaurants, shops and the river. We paid for a parking spot at the hotel which was very good value, hassle free and well worth reserving. Good choice for breakfast which was delicious. We loved the room upgrade and complementary drinks at the bar. Thank you for making our stay so pleasant and memorable.
Positive section of review
Nice sized warm room. Great facilities in room. Comfortable bed. Catered for our dog. Food was great. Had the Sunday roast. Breakfast included with great options and plenty of food. All staff catering and friendly. Free parking. Good location, easy to find.
Negative section of review
Noisy front bedroom on main road. Dusty bathroom Steep steps to/from room. At dinner wasn’t informed if it was table service or order at bar so waited a while to order which we did at the bar in the end. Was late when ordering dessert as waiting around again and was unable to order what we wanted as kitchen closed but they accommodated with a cold dessert. Pillows a bit hard so didn’t sleep to well.
Positive section of review
Range of facilities, having a bath, excellent concierge and reception staff, location and comfortable bed. Beautiful building and decor and friendly staff in the whisky bar too.
Negative section of review
Inaccessibility of the leisure facilities. Partner is blind and requires disabled, family or mixed changing facilities so was unable to use the facilities comfortably and so didn’t. Would have liked breakfast included for the price paid. We chose the hotel for the pool and sauna facilities.
Positive section of review
Close for us visiting family. Comfy room catering to all our needs. Breakfast cooked to perfection, and hot which is always a bonus. Staff very helpful.
Negative section of review
Nothing.
Brighton & Hove, United Kingdom
Positive section of review
Friendly service and clean rooms and facilities. Amazing view of the pier from our room.
Positive section of review
Very clean, good size, comfy beds and excellent location
Negative section of review
Nothing
Positive section of review
Great location. Seaview. North Bay.
Positive section of review
Location was just great.
Negative section of review
n/a
Positive section of review
Comfortable bed
Negative section of review
Bathroom
Positive section of review
Everything
Negative section of review
Nothing