1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a lovely bunch of people!! Friendly, helpful and pleasant. It’s a great first impression to walk in through gardens that have had some serious effort put into them. The room was spotless, well equipped and the bed was very comfortable. Breakfast was great. It’s literally just around the corner to get down onto the sea front and an easy walk from the station. Overall, excellent!
Negative section of review
Nothing significant to report!
Positive section of review
Great location, nice sized and comfortable room, good shower and staff were excellent. The bar area was also open at the front and was very lively which was very good given the hot weather.
Negative section of review
Blood spot on the sheet when I checked in - quickly resolved once I raised it with the reception staff.
Positive section of review
Good clean house with excellent parking and good facilities. Easy walk into town for shops/church and market.
Positive section of review
Loved the location, the unit we stayed in had everything we needed, lovely pub on site and staff were great.
Negative section of review
Bed was really uncomfortable, so sadly we wouldn’t be able to stay again as stiff as a board
Positive section of review
Beautiful cottage which was very clean and well equipped. Great location in the countryside .
Negative section of review
Would have preferred a private garden with some grass. Cottage very close to other cottage .
Positive section of review
Very Modern apartment in such a beautiful location over looking Royal Porthcawl golf Club
Negative section of review
Nothing
Positive section of review
Great location and balcony with lovely sea view. Enjoyed relaxing at the Spa.
Negative section of review
Didn't realise hot breakfast was buffet style initially. Would prefer to toast our own bread. Though hot food was regularly replaced and good.
Positive section of review
great location, clean room, good breakfast.
Negative section of review
tired decor. very hard to use lifts. little help from staff carrying bags
Positive section of review
Location is very good
Negative section of review
The building of the hotel is very old. Time for a major renovation.
Positive section of review
Convenient location
Negative section of review
Didn’t advise about the carpark being closed from 8.30am to 4.30am in the morning. Breakfast served at 8am but the car had to moved by 8.30am so didn’t have breakfast. Getting out of the car park took 15min, due to single lane and cars coming down. Staff could have supported here, as I had to reverse back down the road 3 times. Plus this made me late. Also sound proofing poor. The garden and outside tables backed onto the room, at 9.30pm still very loud outside.