1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had the whole property and it was done to a very high standard. The layout suited us 13 people staying here. Access to the gardens and estuary where very easy. The hot tub was used extensively. The kitchen worked very well and was in constant use. The outlook and views were perfect.
Negative section of review
Only real issue was saucepans when cooking the roast dinners 🍽 for 13, but Suzy quickly provided extras when needed.
Positive section of review
The rooms are very clean and well looked after. For the money you cannot go wrong and trhe location is perfect. Breakfast was buffet style but extrmely good. The staff were really nice and helpful.
Negative section of review
The bed was slightly un-confortable but did the job. The decor was intersting but fun and very non western. Cannot really fault anything else really. In fact this is just petty so ignore me.
Positive section of review
Everything. The rooms, the staff, the food. The owners really have thought of everything. All the little touches in your room, including a scone with cream and jam.
Positive section of review
Location of the hotel is perfect, nearby a bus/train station and also the centre by taking a bus. The room was clean and overall comfortable, clean bathroom.
Negative section of review
There could be some change for breakfast for each day, but was good though.
Positive section of review
Castle Cottage was excellent in every way. Very clean and comfortable and had everything you needed for a great stay. Would highly recommend this great place.
Foulridge, United Kingdom
Positive section of review
Balcony views stunning and a great shower.
Negative section of review
Absolutely nothing.
Heeley, United Kingdom
Positive section of review
Clean, comfortable beds Great location
Negative section of review
Shabby, poorly repaired damage to living room walls. Very cold upon arrival. Electric heaters were effective but took an hour to warm the house up. We arrived at night so this wasn’t ideal. Broken tap in kitchen. Shower controls on the wrong way around resulting in a cold shower until we realised. Washing machine was switched off but burst into life one morning. we never used it but it performed a rinse cycle despite all settings set to ‘off’. Electrical issue? Floor between kitchen and bathroom was gaffer taped down. The floor was defective and a trip hazard.
Positive section of review
Facilities in the room were very good.
Negative section of review
On one occasion the room was not cleaned properly leaving bins without bin linings and also maids left their cleaning cloths behind. Toilet paper and Shower Gel were not replenished.
Positive section of review
V friendly helpful staff
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing