1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms are above a lovely traditional pub right in the centre of Hexham. We were concerned about the noise levels but there was only a little background buzz. Really comfy beds and great shower with plenty of hot water. Room and bathroom really clean and look like they have been recently decorated. We found parking nearby without too much trouble and really enjoyed our stay here. Staff couldn't have been friendlier 🙂
Positive section of review
Breakfast was exceptional, everything i chose was piping hot. Check in was friendly and efficient. Rooms were fantastically clean , even the parking area was clean and with loads of space. Full marks all round, wouldnt think of stayomg anywhere else when im back in the area
Positive section of review
Location to euro tunnel, supermarkets close by, one small pub in walking distance. Good bar area. Friendly welcome. Booked it late, and therefore good value.
Negative section of review
Staff either very polite, but I'll I formed or informed but unhelpful. Was given a very warm welcome at reception, was advised the restaurant would be open for dinner, was even given a menu to look at. In the evening, for dinner, already chosen my options, waited to be attended to, then told it was a set menu for £15, more expensive than anything on the main menu. We discussed, but no solution offered. I was told there was a Chinese down the road, it was closed, Sunday evening. I found a take away, a bottle of wine I already had from the supermarket and had a pleasant evening in my room. During the day the girl behind the bar was unfriendly At night the curtains did not fit, light from the car park, and morning daylight streamed in. Room 124.
Positive section of review
Lovely spacious and spotlessly clean room in excellent location. Very nice staff and great breakfast.
Negative section of review
Nothing to dislike.
Positive section of review
Great location, lovely and clean, great breakfast
Negative section of review
Nothing
Positive section of review
Close to venue to we’re going to in the evening
Negative section of review
Bit expensive for budget hotel
Positive section of review
Amazing interior space. Brilliant views.
Positive section of review
The biscuits on the tea tray. Clean bed.
Negative section of review
The place is very run down. Shower was just a trickle and home to a few spiders. Noisy room.
Positive section of review
Good social aspect.
Negative section of review
The room I was staying in was directly beside the smoking area of the hostel and did not sleep at all during one of my nights there from the noise.
Positive section of review
Size of the rooms