1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The first room we were allocated was dreadful, but, the lovely lady on reception rectified that with a good grace and we were back on track, handled very politely and professionally. The breakfast was great, lots of choice and a well run operation. Excellent location an straight down the cliff lift to the Spa Theatre.
Positive section of review
Excellent service, clean comfortable room, can’t complain at all. Will def be staying again. Breakfast was delicious and they have an excellent extended checkout policy. Staff at reception and even on the phone to order room service were so friendly and helpful.
Negative section of review
Breakfast can be quite busy
Positive section of review
I have stayed at this hotel many times. I really do like it, but the smaller rooms aren’t as nice as the bigger ones. The staff are polite and the food was lovely.
Negative section of review
I didn’t like that when Breakfast is included in the price of the room that you have to pay extra for a hot breakfast, Croissants and cereal is not my idea of a breakfast.
Positive section of review
staff were very friendly and helpful. Tea and coffee facilities in the room, very close to tube line room was adequate for what we needed
Negative section of review
3 beds but only 2 mugs, shower floor seemed a bit bowed, room was basic
Positive section of review
Staff were very friendly and helpful in the bar & on reception
Negative section of review
N/A
Positive section of review
Good location - near the tube and shops.
Negative section of review
Bed was uncomfortable and there was a lot of noise
Positive section of review
Everything, definitely coming back
Negative section of review
Nothing
Positive section of review
Everything
Positive section of review
Central
Negative section of review
Fire alarm going off twice in middle of night