1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is the right place to book if you care pretty much only about saving money and you are ok with having the minimum possible comfort for a single room. The bed was comfortable and having the reception open 24h is a big advantage in case a problem arises. The room was clean enough and the common bathroom as well, even if not with great attention to detail. It is placed pretty much on top of Overground stations and very close to the stations to get the train to London Stansted airport, but it is not what you are looking for if you want to get quickly to tourist attractions. The staff was friendly and available in case of problems and questions.
Negative section of review
It felt more on the hostel side than the hotel. I booked a small room but did not expect it to be THAT small. It was more or less the dimension of a double-sized bed but with a single bed and a small desk next to it. This would ok if you don't plan to spend much time in there, but what was really a problem was the lack of air during the night. There is no window and it gets hard to breathe and very warm quite easily. The ventilation system could be better. The walls are paper-thin and the first person waking up from a nearby room in the same corridor wakes up pretty much everybody, unless you sleep very heavily. You can hear everything from the bathroom, even the water running from the sink, everybody's alarm, and even people moving things in their room. One morning I got stuck outside the room because the key card stopped working. To be fair, they fixed the problem quickly, but it was inconvenient that there was a problem to be fixed in the first place. I was rushing out for a conference and I had to get to another floor without shoes and toiletries with me to get to the reception. The area felt a little sketchy, and I didn't feel very safe going around after dark to grab a bite or just to come back to the hotel. Even if the overground is right next to the hotel, the line is slow to reach any point of interest besides a few connecting stations.
Positive section of review
I was concerned the check-in instructions involved no interactions with humans, but it worked out. They were responsive by text message. The room was absolutely lovely, and super comfortable. Breakfast was great: safe for coeliacs with a gluten-free toaster!
Negative section of review
I never figured out where the car park was (but as I was arriving late and leaving early, could park on street). Fine for me, but a warning that the internal steps means that this is not an accessible accommodation.
Positive section of review
Great accommodation, close to the centre of Saundersfoot, just a 7-10 min walk. Having 2 parking spaces was a bonus. Comfy beds, nice towels and plenty of equipment in the kitchen. Very quiet neighbourhood too. Good communications with the owners.
Negative section of review
The outside areas need some attention, some render has fallen off the garden wall and was left on the steps leading to the house, so easy to trip on. The grass needs cutting (unless it's been left for the wildlife). The patio area was full of weeds and the table and chairs were filthy. Wasn't so keen on having to strip the beds and clean before we left, think that should be part of the cleaners fee you pay, but overall enjoyed our stay and would use again if issues are addressed.
Positive section of review
Lovely hotel in wonderful grounds. Room reasonable size and common areas very spacious and comfortable. Only had breakfast which was OK. Beautiful terrace with plenty of tables and seating.
Negative section of review
Nothing
Positive section of review
Was very comfortable and location is near where the event I was attending was will definitely be staying again
Negative section of review
There was a leak in my room
Positive section of review
Perfect location, friendly staff, great hotel. Afternoon tea was beautiful. Would definitely return.
Negative section of review
Our room was next to a door in the corridor, so was a little noisy at night when guests were returning to their rooms.
Positive section of review
Easy to find and comfortable cottage. Everything we needed for our short stay. Clean and homely
Negative section of review
Nothing it was all good
Positive section of review
Clean and beautiful apartment. there is a train station nearby, good location, easy check-in
Negative section of review
Nothing
Positive section of review
The jacuzzi bath
Negative section of review
The house from the buses passing
Positive section of review
Everything
Negative section of review
Parking