1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Dirty sofa chair and bedbug infested bed. I tried twenty times to contact the host and they ignored email, phone and text messages all day.
Negative section of review
Filthy sofa and bug infested bed. Nothing like the photos. Filthy dirty room and bed bug infested. The manager emailed me after 22 hours to say I have to contact Booking.com and has kept the bug infested bed available on the site.
Positive section of review
Excellent stay for 2 nights! Everything was great and 100000% excellent customer service will HIGHLY recommend staying at Park Grand
Negative section of review
Nothing to not like
Positive section of review
Amazing staff nothing to much trouble highly recommended to everyone can’t wait to get back down next month
Negative section of review
N/A
Positive section of review
The bed was comfy. Room was clean and mostly quiet. Shower was good and bathroom was spacious
Negative section of review
The water smelled revolting like sewage when on hot setting. The toilet was close to the shower curtain and means the floor was wet in that area post shower since its a wet room. Construction work around the hotel meant noise from 7am so wouldn't recommend for someone on holiday looking for a long lie in
Positive section of review
The breakfast was very good and we overlooked the river which was good.
Negative section of review
We did not have a door on the bathroom.
Positive section of review
The friendliness and helpfulness of the reception staff.
Positive section of review
Clean comfortable room and bathroom. Good breakfast
Negative section of review
Staff - possibly tired Refurbishment ongoing even during breakfast- should’ve waited til breakfast was finished Dinner - poor Bar - nothing fancy Gym - very poor
Positive section of review
Room cleaness, facilities and the great shower
Positive section of review
Staff were kind. Transportation is good
Negative section of review
Noisy rooms. Other rooms’ all foot steps was in the room. Beds and baths are too small, moving was restricted.
Positive section of review
Very clean and modern