1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The grounds and location are stunning! We loved the fact we could use the facilities and enjoyed going swimming in a very quiet pool, (the staff told us what times to avoid due to swimming lessons). The staff in every department/area were so friendly and helpful, especially when we initially kept getting lost.
Negative section of review
It was a bit confusing trying to find your room but you soon got used to finding your way around. The shower could be updated in the bathroom but it still worked perfectly fine. The plug in the bathroom didn’t really work and we wanted to give our little one a bath.
Positive section of review
The hotel within its self is amazing and has everything to hand. Close to everywhere.
Negative section of review
Asked for a double room, however got a twin room with two single beds pushed together, mattress wasn't comfy, as when u lay in it you sunk, yes it's a memory foam mattress however you shouldn't sink into the middle of the bed, had the worst 2 nights sleep I've ever had at a hotel. Also asked for robes in the room for using the pool facilities, however these were never brought to our room.
Positive section of review
Great location with amazing views of Manchester and surrounding areas
Positive section of review
Evening meal was excellent. Location very good. Friendly staff.
Negative section of review
No lift. Bed mattress was uncomfortable, I didn't sleep well.
Positive section of review
Good selection, chose full English, cooked and presented well.
Negative section of review
N/a
Positive section of review
Great spot and comfortable rooms shower was very small
Negative section of review
Shower was very small
Positive section of review
Amazing location. Lovely peaceful place to be.
Negative section of review
Cabin in serious need of upgrading. Bathroom old and a bit damp. Kitchen adequate but absolutely minimally stocked. Cabins are very close together.
Castle Donington, United Kingdom
Positive section of review
In a good location for us
Negative section of review
No parking Stairs very steep Lock on bedroom door still locks, even when you lock the latch on open! Size of the bed
Positive section of review
Did not have breakfast
Negative section of review
The restaurant was closed both evenings we stayed. The en-suite was very small for my partner who is 6 ft 7. Biscuits out of date