1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was looking for a hotel not far from St Pancras station and all what I could find was really disappointing. Moving away a little, I found the Holiday Inn Express and it really was a good choice : - the services of a grand hotel (large lobby, many employees at the reception - a special thanks to Charlotte, very efficient… ) - a very comfortable room, with a large desk, an armchair, a top clean bathroom (I asked to change to be on the inner courtyard, without the noise of the street, even if traffic is limited). - a rich and varied breakfast, also with numerous staff (what isn't often the case in France, especially in hotel groups).
Negative section of review
Two regrets : - the windows of the room can’t be wide open. - the music everywhere in the common areas not particularly pleasant to listen to ; tiring.
Positive section of review
Used an outside key safe. Was easy to use as code had been sent in advance. Apartment was a minutes walk from the promenade as well as next to plenty of shops and restaurants. The apartment was very comfortable, spotlessly clean and we can highly recommend
Negative section of review
Nothing
Positive section of review
Fantastic location, comfortable room, great value, everything you want to be in the city centre. Staff very friendly, explained everything really well, we had the breakfast included which was a proper breakfast, ideal to start the day.
Negative section of review
Slight downside to location is the cathedral bells, if you had small children they probably wouldn't get to sleep before the bells stop about 10
Brighton & Hove, United Kingdom
Positive section of review
Close to everything and in the centre. 10 minutes walk from the station. Lovely staff on 24 hour reception desk. Very nice rooms. Very comfortable and very clean. Biscuits and milk a welcome touch. Wonderful place to stay!
Negative section of review
Nothing!
Positive section of review
The room was clean, comfortable and well equipped. We were allocated the room we requested as this was our third visit.
Positive section of review
Great location. Good food.
Negative section of review
All good
Positive section of review
Clean, cosy, characterful
Negative section of review
N/A
Derry Londonderry, United Kingdom
Positive section of review
Perfect 👍
Negative section of review
Nothing
Positive section of review
All good
Negative section of review
Everything was great,staff were exceptional.many thanks.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
Bed was uncomfortable