1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I did like the hotel but I thought for the price it's was average,the place could do with a lick of paint on the outside as looks a bit shabby also carpet in bar needs replacing it's just not looked at which is poor considering it's a nice hotel,staff were ok but there was a wait at bar in hotel,no one behind bar at times
Negative section of review
As above
Barnard Castle, United Kingdom
Positive section of review
Breakfast was great. Friendly staff. Food was good. Lovely room to eat in. We were part of a large group and the facilities over the 3 nights were great as were the staff and the food. The weather helped as good use was made of the excellent garden. Good range of drinks on offer at the bar.
Negative section of review
Our room while large and spacious, had a creaky bed and every time I turned over, the bed made a loud noise. Some may think it characterful, but it was a bit of a nuisance. Also the bathroom had an ill fitting toilet seat that didn't match the shape of the toilet, so quite a lot of the porcelain rim was exposed. Not ideal for a female to sit on the toilet touching the toilet rim where a male may have splashed having a pee.
Positive section of review
Breakfast was fantastic, best bacon I’ve had in a long time. Room spotlessly clean, beautiful quiet location. My first room Tv didn’t work, staff tried to fix it but were unable to, so upgraded me to a larger double room.
Negative section of review
Lane/driveway had a few deep potholes.
Positive section of review
Location was very good with a short bus ride into Llangollen town. Staff were excellent and very friendly. Food was second to none. Room very clean and comfortable.
Negative section of review
Nothing.
Positive section of review
I booked this hotel at short notice and was happy with the facilities and comfort. Breakfast was very good. Located very close to the railway station.
Negative section of review
Nothing, cost seemed high but this seems to be the new norm in the UK.
Positive section of review
Deceptive from the outside, lovely clean room with a view over the back so nice and quiet. Breakfast options amazing as was the food when it arrived.
Negative section of review
Nothing
Weston-super-Mare, United Kingdom
Positive section of review
Nothing it looks really nice on the internet but when you get there it’s very old fashioned and needs a lot of work doing to it
Negative section of review
Not as stated on the website and above comment, didn’t stay there in the end had to find another hotel
Positive section of review
Spacious by London standards. Value for money. TESCO store next door with restaurant & pubs close by
Negative section of review
Quite far away from tourist areas in London. Dated interiors.
Positive section of review
Location and I was lucky to be guest of the day
Negative section of review
Nothing
Positive section of review
Location was good and the staff were lovely.
Negative section of review
During booking of Premium High balcony room, process i messaged the hotel asking if they could ensure my booking was for the corner room with 2 walls of windows. The hotel said i have a premium refurbished balcony room with lots of windows, but I could change if i wanted to. But the operative said personally, the one i have is nicer. So i said okay, keep as is. The room i was given was on the 2nd floor, well below the high corner room, which I could look up to, from my room. The balcony was a very small square, which was right next to the communal terrace, people sat drinking and chatting there could look straight into our room as there was only a waist high railing separating us. So, there was no peace and quiet to sit on the balcony,and not the large wall of windows that was mentioned. As for newly refurbished, the carpet was quite marked and stained., Not impressed!
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