1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The age and history of The Vine was fascinating. Also the location was ideal for everything Stafford has to offer.
Negative section of review
Finding the hotel & car park was slightly confusing. One phone call to the hotel and everything was fine.
Positive section of review
It was very enjoyable lovely and clean great host and a superb breakfast will definitely use again
Positive section of review
Location is good and good parking with electric charging but only one charger.
Negative section of review
Room and hotel very shabby for what we paid, bed was very lumpy with hard pillows, bathroom was also shabby. Shower leaked and the bathroom was in need of refurbishment and the room. The whole hotel was in a poor state and needs refurbishing.
Positive section of review
A lovely warm house. Breakfast was amazing. The queen bed very comfortable.
Negative section of review
Nothing
Positive section of review
Beautiful inn. Lovely rooms. Very clean. Staff were wonderful.
Positive section of review
DiDnt have breakfast as i had to leave before the 8 am start
Negative section of review
I need to have wall sockets near the bed for breathing device. they were all om the other side of the room. No extension cords. left a pair of prescription glasses there and I left an email the same day with the room number and it took two days to get back to me and then they just said they would let me know. I haven't heard.
Positive section of review
Excellent breakfast, nice quite room, great location
Positive section of review
Room was a great size. Comfortable and warm.
Negative section of review
Noise from guests in adjacent rooms.
Positive section of review
Great price and close to Heathrow.
Negative section of review
Bathroom basin tap in need of repairs and replacement of the bed which is not comfortable.
Positive section of review
Delicious food at the HarBAR on 6.
Negative section of review
Harbour Hotel Southampton promised a luxurious stay but fell short of expectations in several key areas. Upon arrival, the valet parking was a nice touch, but the experience quickly took a downward turn. Despite requesting an early check-in, our room wasn't ready when we arrived at 2 pm. We decided to have lunch at the HarBAR on the 6 restaurant while waiting, but the noise level in the lounge area made conversation nearly impossible. The food, however, was a highlight of our stay. The pizza and duck salad were both delicious and satisfying. However, the lack of communication from the reception regarding our room's readiness was disappointing. It wasn't until we enquired after 3 pm that we were informed our room was available, which left us feeling neglected. Entering the room, we were met with further disappointment. The bed was uncomfortable, the room poorly lit, and the Wi-Fi signal was abysmal, rendering the TV practically unusable. Despite having a lovely balcony with a view, the inclement weather prevented us from enjoying it. Our dinner experience at HarBAR on the 6 was another letdown. The live DJ created an excessively loud atmosphere, making it impossible to enjoy a peaceful meal. Despite expressing our concerns to the manager, we were met with indifference. Breakfast also failed to impress, further contributing to our overall dissatisfaction. Upon checkout, our attempts to speak with the manager were thwarted as they were reportedly unavailable. In conclusion, Harbour Hotel Southampton did not live up to its purported five-star status. From communication mishaps to subpar amenities and noisy dining experiences, our stay was a massive disappointment. It's a shame that such potential was overshadowed by these shortcomings.
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