1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely hotel, relaxed atmosphere, fabulous big room and bathroom. Good food and so nice to sit and order food instead of help yourself! Staff all helpful and professional. Also nice quiet surroundings close to Bath centre.
Positive section of review
The bathroom was old and needs a major upgrade, hot water was also a problem with the shower. The waste pipe from the shower was laying backwards causing water to stay in shower tray.
Negative section of review
The bathroom it was very old and needs major upgrade.
Positive section of review
Lady on reception was sooooo helpful Informative and friendly. Room comfy
Negative section of review
Breakfast was ok but not cooked to our liking Sausages/bacon/ potato scones very pale but suppose could’ve asked to have them done more Room/bathroom very dated I’d say overpriced for what it was
Positive section of review
The rooms were spacious and very clean, also really comfortable bed.
Negative section of review
Everything exceeded my expectations
Positive section of review
Good staff and breakfast, close to Elizabeth line , on site parking
Negative section of review
Nothing
Positive section of review
Nice place for a couple comfortable bed everything you need
Negative section of review
We didn't get greated we seen owners but didn't ask if everything was OK even though we seen them everyday
Positive section of review
Welcoming staff, ideal location, very cleanly
Positive section of review
Very clean, en-suites were modern and new.
Negative section of review
I wouldn’t say we ‘didn’t like’ but the towels were a bit flimsy for the price of the stay. But overall very nice
Positive section of review
Pleasant view onto the valley
Negative section of review
Frosty reception and frosty room - I woke up in middle of the night and had to put on a thicker pullover to get back to sleep - no supplementary blanket in the room. Not much sound insulation between the rooms and a noisy pump started at 7am that went on for an hour. A couple of other nasty surprises that weren't indicated in the Welcome letter or that I could see on the internet - check out time is 10 am unless you get special permission to extend and to top it there's a supplementary charge of 7 pounds for parking your car. PS by the bedside there's a tiny electric plug that none of your adaptors will be compatible with, it's not to British standards.
Positive section of review
It was a very quiet place.
Negative section of review
Nothing.