1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Asked for a quiet room on account of business travel, was immediately accommodated and heard no noise all night from the room. Staff couldn’t be more helpful.
Negative section of review
Nothing, it was great .
Derry Londonderry, United Kingdom
Positive section of review
I travel a lot, but it was definitely one of the best places I've ever hired! It was a pure jewel, spacious, clean, cosy house, a great place to stay!
Negative section of review
Everything was just great
Positive section of review
The facilities are superb, the room was the best we have had at a hotel. The food was excellent and the staff were amazing
Negative section of review
Nothing it was fab
Positive section of review
Location close to areas wanted to go Everything outside the property including attractions and night life was acceptable
Negative section of review
The place is OK for a couple and two kids not a stag party of 5 males only had two single beds a double and sofa bed . I was the best man and was willing to sleep on a air mattress that was sadly broke while inflating it . I asked a few people that managed the property and asked if they had a spare mattress all I got is see what they can do no response.. over 3 nights had about 6 hours sleep altogether me and another both slept on half a sofa bed and a chair to keep both our feet up I have photos to prove it why we both paid over £90 each to stay here I don't know . There was a few damages before I got there I took video before and after I left left it in same condition as arrived . Didn't supply toilet paper ... lock on front door very fiddly to open took forever didn't supply key to open windows as poorly ventilated . Shower was either freezing cold or boiling hot .. I was told by staff that booking com should not have let it to us as it was only for 4 people . I've added a photo of how me and another slept for 3 nights was very uncomfortable
Positive section of review
V Clean. Extremely easy walk to airport. Good simple breakfast. Friendly staff.
Positive section of review
the location is great the customer service was good the privacy was good
Negative section of review
shared
Positive section of review
freindly staff,very good breakfast,enjoyed the pool and facilities
Negative section of review
double bed or two singles instead of one single and one low lying bed.
Positive section of review
Its proximity to tube stations and some of londons sights
Negative section of review
We went to the onsite restaurant, waited 30 minutes to be approached by the staff, noone asked for any drink or food order and we walked out. On our final morning my wife became quite ill, I went to see reception at approx 2 am requesting the address of a doctors surgery or if they had a doctor who attended the hotel and i was advised to go to the hospital over the road. I also asked them for a couple of face masks and was told that they had not had any available for quite a while and that i should find a pharmacy
Positive section of review
Breakfast was great
Negative section of review
Couldn't get tv to work
Positive section of review
Location
Negative section of review
The apartment wasn’t the cleanest obviously from previous guests. There was a spider infestation and also creepy men at are sliding door looking in from the back garden kept staring in and shouting stuff causing us to have to pull the blinds during the day time.