1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The information given regarding the collection of keys from booking.com was very poor however the lovely Host Jayne was superb in furbishing the details. Very stressful not knowing details that are important as a single woman arriving late at night!
Negative section of review
I was unable to get a hot bath. / booking.coms lack of information
Positive section of review
Weekend away for my daughter's 40th birthday 🎂 From arriving at the front door we were made to feel so special. Check in, bags taken care of to the beautiful room 5star luxury ✨️ All staff were excellent.
Positive section of review
Room was small but had everything. Very high quality fittings and furnishings. Very comfortable bed. Staff were excellent. Walking distance to Hyde Park. Close to Paddington tube.
Negative section of review
Nothing
Positive section of review
I found the room nice and quiet with adequate facilities for the price. It was accessible to town too. The member of stadd was interactive and polite.
Negative section of review
Nothing to complain about.
Positive section of review
Stay here regularly and always made welcome. Great Breakfast.
Negative section of review
Unusually room maintenance below par - shower valve needed replacing, light over sink and extractor fans both not working.
Newtownstewart, United Kingdom
Positive section of review
Staff were great local people friendly everything great
Negative section of review
Everything was good
Positive section of review
Staff always cheerful, friendly and extremely helpful.
Negative section of review
Toilet in Room 308 not working properly. It flushes once in the morning! Did report it nothing happened.................The disabled toilet on the ground floor seemed to have the same problem often full of unpleasantness. My bed socks were extremely dirty on leaving so the floor in room 308 is not cleaned often enough. We also felt our feet sticking to the floor in one area-possibly chewing gum residue-yuk!
Royal Wootton Bassett, United Kingdom
Positive section of review
Locations was great, staff friendly and helpful.
Negative section of review
Shower pressure was a little low, ac was good but didn't really cool down the room enough
Somerford Keynes, United Kingdom
Positive section of review
location not far from the main road
Wotton under Edge, United Kingdom
Positive section of review
Dinner was amazing