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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was so happy I booked here with Diane and John and not right in Inverness. The location was very relaxing, with parking right outside my private entrance. It was in the country, yet very easy to get around the area and into Inverness. The bed was the most comfortable one of my whole trip, and the bathroom was large and bright. I really appreciated the small refrigerator in my room and the kettle to make tea. Diane was an exceptional host and thought of everything I might need. Breakfast was amazing!! I loved visiting with Diane each evening. Freya, their dog, was so well-behaved and friendly, and she made me feel right at home. Also enjoyed visiting with the cat, the horses, and ponies. My thanks to Diane and John for providing a welcome lodging for the first 2 nights of my trip.
Negative section of review
Nothing could have been better - it was exceptional!
Positive section of review
This is a lovely hotel for the price. Staff were very friendly. My daughter had a dancing competion and the lady that owns the hotel was so kind, she gave her sweets when we got to the property and when we left. She even gave my daughter a small present for how good she done at her competition
Negative section of review
The shower was slighly annoying. You couldnt move the shower head and it was pointed at the door so you had to go into the shower, turn it on and wait for it to heat up.
Brighton & Hove, United Kingdom
Positive section of review
Location was amazing, the staff were really friendly and happy. There was an amazing restaurant next door. The room is serviceable and clean. The soap and shower gel and shampoo were nice.
Negative section of review
The windows were very small as we were in the attic space. However everything was neat and tidy and clean even if a little old fashioned. It would have been helpful to have some bottled water as the tap water was not safe to drink. The hotel warns you not to drink it. That said there was plenty of tea and coffee plus a lovely big kettle. The lift was old fashioned and fits a maximum of two people in. Once I got used to how it worked it was fine. It would not be good for a wheelchair user.
Positive section of review
The staff were lovely and the hotel had a good vibe. We also got a complimentary upgrade to a slightly bigger room which was much appreciated as a family of 4.
Negative section of review
Could not connect phone to TV or YouTube/Netflix etc.
Positive section of review
Location was excellent, the buffet breakfast filled us up with all of our favourites every day, and staff were so helpful and friendly.
Negative section of review
We are from Australia so are used to slightly bigger rooms, but we did like our room. Maybe just a bit more space would’ve made it that bit more comfortable.
Positive section of review
It is ideally situated on the high street. And from the first day there we were made to feel most welcome by all the staff.
Negative section of review
As the hotel does not have a residents bar or lounge and as the restaurant is always busy it is extremely difficult to get a drink and be seated when coming in at night.
Positive section of review
The location was excellent. Right next to the tower.
Negative section of review
There was a base for a kettle, but no kettle and the floor was wet? Bathroom was really tiny and there was no way to turn heating off.
Positive section of review
Great location and views
Positive section of review
Comfortable beds
Negative section of review
Cleanliness
Positive section of review
Clean, location,
Negative section of review
Lack of information about washer/dryer