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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were incredibly friendly, accommodating and attentive! Great extensive breakfast menu and liked the continental selection. Filter coffee was lovely. Bed was one of the most comfiest have slept in. Really liked the addition of flannels in the room - very fancy! Staff helpful ahead of stay in giving details regarding local taxis to get to our event.
Negative section of review
Hot water took a while to come through and then we were told that the booster had to come on and our room would receive heat last. Worked fine in the shower, just not always in sink. Wifi was patchy but did work - same with tv. Can tell lots of effort has gone in to put nice touches. Could do with hook in the bathroom / on door to hang towels. The stairs were quirky!
Positive section of review
Amazingly good value. Had a comfortable night's sleep. Excellent situation for town's amenities. Good car parking facilities. We were able to stay until 12, rather than having to leave at 10 like many other hotels
Negative section of review
Not really your problem but the road into town was unbelievably difficult to cross. Would like to see pedestrian lights at the roundabout
Positive section of review
Easy to locate with ample parking. Room clean and spacious, friendly staff. Lovely freshly cooked breakfast. Value for money.
Negative section of review
Some decor could do with an update.
Positive section of review
Super helpful staff, really comfortable accommodation, quiet, on site parking, not far from Bournemouth.
Negative section of review
All good.
Positive section of review
Very helpful friendly staff we were able to use the pool on their other camp which was good
Positive section of review
Good location near the castle and beach. Clean comfortable room. Lovely breakfast.
Positive section of review
Spacious rooms. Comfortable beds. Staff were superb.
Negative section of review
Only thing I can fault is in room Etherley tv connection. We had issue with initial room and were moved to second room. All good, however, still Internet TV issues. I work in IT and suspect load issue. More users less stability.
Positive section of review
lovely setting in the country. Quiet so slept well.
Negative section of review
Evening meal and breakfast were of poor quality and expensive for what was served. For example my sister had burger (no bun because she is gluten free) and chips for £15 and it came with two lettuce leaves and a smear of burger sauce. No onions, tomatoes, coleslaw, or cucumber, all of which would have made it more of a meal. Get better food at MacDonalds! I ordered flat bread with hummus, roast squash, pomegranate, cucumber, chick peas and rocket. Only there was no evidence of pomegranate or cucumber and again the smallest smear of hummus. I did not complain at time, having driven for 8 hours from south coast and just wanted to rest. Breakfast was mediocre. My sister had a danish pastry which tasted stale. I had yoghurt only and then we decided to leave, preferring to eat at Tebay services on M6 where we know the food is good!
Positive section of review
Perfect location in the centre of Cambridge.
Negative section of review
Lovely bar area, rooms very comfortable and staff very helpful and friendly.
Positive section of review
Amazing decor, great price, good location.
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