1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff excellent. Location was very good to travel wherever needed to go. Clrsn and comfortable hotel. Loved out time there
Negative section of review
The parking fine .. Sorted quickly
Positive section of review
Everything was perfect. We were using the accommodation as base for seeing a concert in Cardiff. I wish I was staying longer
Positive section of review
The place is great, so close to Hyde Park, which is important for a runner like me. and the staff is friendly and helpful.
Negative section of review
The rooms are a bit on the small side, but that's the case for most London hotels, so not a big deal.
Positive section of review
Welcoming staff, comfortable room, dog friendly, great breakfast, beautiful views.
Negative section of review
A bit more choice on evening menu.
Positive section of review
Absolutely everything. We cannot fault a single thing.
Negative section of review
As above. We loved everything about it.
Positive section of review
Modern, nicely presented and very comfortable beds
Negative section of review
Broken kitchen window and broken toilet seat
Positive section of review
4 single beds no one had to share. Close to OVO
Negative section of review
There is only one seat for sitting on. There weren't any spare pillows in the room. Breakfast items weren't topped up, and the stuff sitting was burnt. It was expensive and didn't include breakfast. £15 for breakfast was expensive for the choice there was.
Positive section of review
It was great location
Negative section of review
It’s very dated, expensive for what it is
Positive section of review
Great location 👌
Negative section of review
A little background from the bars and clubs, but you'd expect that with it being on Broad Street. (Our room was towards the bacjk. ) I think had we been at the front of the hotel, we wouldnt have gotten much sleep. Also, I didn't appreciate someone knocking on a door down the corridor for over an hour at 4am in the morning, trying to get into their room and waking everry other room up in the process. Guest problem not hotel problem.
Positive section of review
location, staff
Negative section of review
breakfast with more options