1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was the main let down, the hot buffet was only luke warm, the server did not have the ability to listen as a number of times both for me and for those in front she was unable to place the required food on the plate. The very worrying side was she did not know what product had what allergens in them.
Positive section of review
Good location & good we able to us holiday inn for a meal at night time.
Negative section of review
Rooms,decor of the hotel
Positive section of review
Beautiful, elegant building. Superb location and great value car park.
Negative section of review
Unfortunately our room was next to what looked like the kitchens and during the night the ventilation systems kicked in during the night, so there was noise outside the bedroom window.
Positive section of review
Clean hotel, very professional and courteous staff. Beautiful rooms!
Negative section of review
Breakfast could have been varied a bit more
Positive section of review
Centrally located and close to restaurants and shopping
Negative section of review
No parking on site
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely friendly staff. Great location
Negative section of review
No negatives
Positive section of review
Already answered on other survey
Negative section of review
Same as above
Positive section of review
Quality of bedding and pillows
Negative section of review
Not as close to the beach /coast
Brighton & Hove, United Kingdom
Positive section of review
Great location
Negative section of review
Nice sized room and the little balcony was nice.
Positive section of review
Its location.
Negative section of review
Outdated, bathroom was very tired, beds were uncomfortable, no breakfast served before 8am.