1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Asked for a quiet room on account of business travel, was immediately accommodated and heard no noise all night from the room. Staff couldn’t be more helpful.
Negative section of review
Nothing, it was great .
Positive section of review
The facilities are superb, the room was the best we have had at a hotel. The food was excellent and the staff were amazing
Negative section of review
Nothing it was fab
Positive section of review
The leisure club. The cleanliness. The friendliness of staff. The comfortable room.
Negative section of review
Not the hotel's fault but trying to get there due to all the roadworks and road closures was a nightmare and we would not want to come again because of that
Positive section of review
The host was very accommodating and the apartment was beautifully decorated.
Positive section of review
Location, rooms, restaurant & bar, friendly staff and free parking.
Negative section of review
Nothing to complain about.
Positive section of review
The bedroom was very comfortable with an unexpected en suite bathroom.
Positive section of review
freindly staff,very good breakfast,enjoyed the pool and facilities
Negative section of review
double bed or two singles instead of one single and one low lying bed.
Positive section of review
Its proximity to tube stations and some of londons sights
Negative section of review
We went to the onsite restaurant, waited 30 minutes to be approached by the staff, noone asked for any drink or food order and we walked out. On our final morning my wife became quite ill, I went to see reception at approx 2 am requesting the address of a doctors surgery or if they had a doctor who attended the hotel and i was advised to go to the hospital over the road. I also asked them for a couple of face masks and was told that they had not had any available for quite a while and that i should find a pharmacy
Positive section of review
Breakfast was great
Negative section of review
Couldn't get tv to work
Positive section of review
Location
Negative section of review
The apartment wasn’t the cleanest obviously from previous guests. There was a spider infestation and also creepy men at are sliding door looking in from the back garden kept staring in and shouting stuff causing us to have to pull the blinds during the day time.