1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very welcoming, food was very good, offered chef to come in earlier in the morning to do breakfast as we had to be at the circuit.
Positive section of review
Great food, historic character pub, really comfortable and well thought out room
Negative section of review
My mother said the coffee was poor.
Positive section of review
the location was spot on for our travels doing the NC500 around Scotland
Positive section of review
Great location and view across Cumbria and ferry port right on boor step
Negative section of review
To many stairs for us now ,will need to look at ground floor in future
Positive section of review
Excellent value for money, good food in restaurant. Comfortable rooms
Positive section of review
good standard of room, great location, excellent food
Positive section of review
The flat was well fitted out, comfortable and quiet.
Negative section of review
Getting access to the flat was extremely stressful. The managers ZoomInns did not send me a few days before arrival their needs for me to submit photo ID and to pay online the £ 100 deposit before they would send the key code for entry. They only did this when I had left home and I was unable to do this from my phone or my cousin's computer. I had to get a friend staying in Bewdley to do all this from his phone and it was not easy for him too. Booking.com needs to insist that all their hosts send these requirements at least 2 days in advance to travellers. There was an emergency light in the ceiling which did not go completely dark at night, making it difficult to fall asleep especially on the first night.
Positive section of review
Breakfast was very good. Location OK.
Negative section of review
A table to eat breakfast at would have been good, but I realise that the room was small and could not accommodate one.
Positive section of review
Breakfast good,room good
Negative section of review
Maybe mushrooms at breakfast
Positive section of review
room and location
Negative section of review
Availability of the barman. Quite often the barman was not there. Think this may have been due to him having to do other chores rather than just serving drinks.