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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The atmosphere of the hotel was lovely! Bath/shower were amazing! Tele was perfectly placed and a great size! Mattresses and bedding were really comfortable! Lighting and access to lighting control from the bed was great! Room seemed very soundproof and separate/private from the rest of the hotel, albeit some street noise. However, not an issue as we find that quite comforting. The overall experience and quality comparable to cost was satisfactory. Highly recommend: Moose Coffee - Pancakes/coffee/breakfast; Dale St. Kitchen & Bar - Breakfast & Smoothies; Mowgli - Indian Street food; Albert Schloss Alpine Bar and Restaurant - Beer, Cocktails, Food, live entertainment (7nights a week) amazing atmosphere and Chopstix - Noodle bar, amazing quality, cost and concept! Incredible hospitality and service from staff throughout ALL establishments visited.
Negative section of review
Confetti from a confetti cannon on the floor next to the bed closest to the window, upon arrival and thick dust accumulated on the floor around the bedside table, on the same side of the bed as the confetti. Dusty and marked/stained desk under the tele. Dust/cobweb hanging from the ceiling above the bed. No hand soap in the bathroom and a dirty glass on the tray in the cupboard gave cause for query towards the attention/care given towards the cleanliness of the room. Curtains were awkward to draw. Floor slats at the bottom of the bed and corner of the wall leading to the hallway had gaps showing the underlay. Sink tap fitting was loose and wobbly and holder for handsoap dispenser appeared damaged. Shower head had a large cavity exposed in the ceiling. Bath panels loose with a gap showing/screws missing. Laminate of floor slats outside the bathroom were water damaged, actually quite comfortable to walk on, so not an issue. However, all combined drew attention to lack of maintenance. Wednesday (day after arrival), left the room around 08:30, left the housekeeping sign on the door stating the room was ready to be cleaned. Noticed the housekeepers were on our floor (1st) as we left. I returned around 11, room hadn't been cleaned. Left after 20 minutes or so. Returned around 15:30, room still hadn't been cleaned. Were in 5 minutes (removed from door) housekeepers opened door. I was coming off the toilet, partner was expressing milk as she is currently breastfeeding so wasn't appropriate for them to enter. I asked for fresh towels which we received, so it was all good, however, felt that 7 hours out of the room should have been adequate time for a quick pop-in and freshen up of the room from the housekeeping team. Two single beds combined to make a double proved uncomfortable with a noticeable gap down the middle. Automatic light in the bathroom not sensitive enough to capture movement in the bath.
Positive section of review
Everything I needed for overnight stay. Clean comfortable bed. Tea making facility, sufficient milk. Close proximity to rail and bus stations. Could leave my luggage for the day. Good coffee machine at breakfast. Good value for money.
Negative section of review
Nothing.
Positive section of review
We loved everything ! The location, Nikki’s sweetness and her recommandations, … the room was perfect, the breakfast also ! Only regret was not staying longer ! Would come back with pleasure !
Negative section of review
Nothing
Positive section of review
Breakfast was okay to poor. Daily breakfast was the same each day, no variation in choice and staff ability to handle deteriorated with each passing day
Negative section of review
No furniture in room to sit on except the bed
Positive section of review
Great location, lovely and clean, being able to leave the car there after check out gave us more time to sight see
Negative section of review
Everything was great
Positive section of review
Barnstyle accommodation, reminded me of my child hood home in a great location centrally along the Norfolk Coast
Negative section of review
Nothing we loved it
Positive section of review
Great location Lovely room with great ensuite Exceptional welcome Great selection for breakfast and delicious
Negative section of review
Nothing
Barrow in Furness, United Kingdom
Positive section of review
Room lovely. Staff all great. Food really nice. GF options for breakfast were fantastic! Real Treat
Negative section of review
Bar area was a little on the small side. Would have liked to sit for a while after dinner, but not enough room. Shame as bar area was lovely.
Positive section of review
Size of the room Breakfast Living room with fire / tea/ sweeties
Negative section of review
Nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
Nice room was extremely clean and Bed very comfortable.
Negative section of review
We paid for room with balcony. But there was a building site outside our room so couldn't sit and enjoy the balcony. Very noisy. And woke up to construction noise early in the morning.
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