Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

TIME Asma Hotel
- “We liked everything: location 10 min walk to Mall of Emirates, fast Wi-Fi, AWESOME breakfast, amazing pool, sauna and steam room included, friendly staff, especially Norena from reception, Easin from the restaurant, and all the guys from the pool. We really enjoyed our stay, and hopefully we will come again.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Miramar By Windsor Copacabana
- “The best hotel in Rio for value service facilities Vista and location faultless 10 out of 10”
Canada

Ramada by Wyndham Hinton
- “The breakfast was one of the best that we have had in a hotel”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anthea Cottage
- “For someone who don't want to stay close to the beach and also want to explore the interior it is the perfect place. We were totally surprised by the comfort and facilities of this beautiful house. Also that it only had one rating so far. A little hidden paradise in very quiet surroundings with a very friendly welcome. We didn't miss a thing and would recommend the place one hundred per cent. Definitely one of the best accommodations we have booked via booking.”
Indonesia

La Cabane
- “A really beautiful hotel, wonderful attention to detail. Amazing staff. The included breakfast is exceptional, we ate at the restaurant every evening and the food was fresh and delicious. The rooms are lovely, with a lovely outdoor seating area and lovely semi outdoor bathroom. The bed was very comfortable with high quality linen. The pool area is gorgeous, very relaxed with plenty of seating and beds. The most stunning sunset views , it is definitely a standout feature of all the hotels we stayed at in Bali.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Superb pods with good space, good ventilation, very practical power supply (USB, outlet), super facilities (shower, toilets, etc.), and very central location with easy access to the surrounding subway stations. If going back to Tokyo, I will definently stay here again!”
Malaysia

Muarar 99 Hotel
- “Very Good Hotel and safety”
Netherlands

WestCord Art Hotel Amsterdam 3 stars
- “Breakfast,restaurant food and service at all”
Poland

Apartamenty Aleja Jana Pawła II
- “apartment itself, how comfortable it is, and friendly staff. Common area outside.”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Villa San Pee Seua - SHA extra plus
- “Ecxelent service and great ambio”
Turkey

Z-Villas Beach Hotel
- “A platter of authentic Turkish dishes were served for breakfast, which was nice. The compact villas are cleverly designed and include all your necessities including a private pool. Staff were lovely and available to assist you with anything day and night”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From NOK 1,701
The Manor Hotel
Crickhowell, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Beautiful, well-appointed room, lovely lounge areas to chill out with a drink, very helpful and friendly staff. The grounds were beautiful , with stunning views overlooking the Usk valley. The pool and sauna area was readily available. Small but adequate. The food was very good, and reasonable.
- Negative section of review
  
  We had to find staff a couple of times, but that was all. They were busy.
Reviewed: 15 May 2024 Stayed in May 2024

Sylvia United Kingdom
From NOK 612
Bridge Farm Guesthouse rooms
Bristol, United Kingdom

Average review score: 7.3
- Positive section of review
  
  I liked that the guest house as it offered self-check in as I arrived very late (22h45) and still managed to find my room. I was also able to find fresh milk and water in downstairs fridge which were most appreciated and the room was comfortable and shower was nice and hot!
- Negative section of review
  
  The bathroom light kept switching off even while I was inside the bathroom - seems the sensitivity/timer on the sensor of that light needs reviewing (Room 10). And I couldn't find the WiFi password in the room and so didn't use the free WiFi. It would be nice if a breakfast option could be offered in future. But these weren't big factors, I only mention them to help provide feedback.
Reviewed: 15 May 2024 Stayed in May 2024

Gareth United Kingdom
From NOK 713
ibis Manchester Centre 96 Portland Street
Manchester, United Kingdom

Average review score: 8
- Positive section of review
  
  Room clean, comfortable and well equipped. Staff friendly and efficient. Short walk to central Manchester retail district and Piccadilly railway station. Quick check in/out.
- Negative section of review
  
  Carpet. Clean, but hard floors are more hygienic.
Reviewed: 15 May 2024 Stayed in May 2024

Peter Italy
From NOK 5,880
The Landmark London
London, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The location and proximity to where I was working. The room, bath, and general building were all very good.
- Negative section of review
  
  Somebody rang the bell on my room twice at 9.30pm while I was sleeping. I was charged the price of a full English breakfast (about £40) despite only having a croissant, a cup of coffee, and two strips of bacon from the buffet. If I had not had the bacon I wouldn't have been charged. They should make it more clear. Also that's just an obscenely extortionate price for a small breakfast. The room could have done with some tissues, and the menus on the TV were QR codes which I couldn't read.
Reviewed: 15 May 2024 Stayed in May 2024

Christopher United Kingdom
From NOK 1,237
Glynhill Hotel & Spa near Glasgow Airport
Renfrew, United Kingdom

Average review score: 7.6
- Positive section of review
  
  staff helpful & friendly, room clean and comfortable, breaksfast good
- Negative section of review
  
  Shower head too low and hard to get temp right
Reviewed: 15 May 2024 Stayed in May 2024

Ailsa United Kingdom
From NOK 1,361
The Chequers at Burcot
Oxford, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Comfortable and spacious room. Great food and an exceptional breakfast.
- Negative section of review
  
  Bathroom floor a little grubby here and there. Would be a great pub to have a beer garden.
Reviewed: 15 May 2024 Stayed in May 2024

Kevin United Kingdom
From NOK 1,152
Leonardo Royal Hotel Oxford
Oxford, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Location Good value Helpful staff Nice room - once moved room
- Negative section of review
  
  Initial room allocation in old part of hotel Despite bidding and paying for an upgrade, I wasn’t allocated an upgraded room
Reviewed: 15 May 2024 Stayed in May 2024

Alan United Kingdom
From NOK 2,071
Holiday Inn London - Regent's Park, an IHG Hotel
London, United Kingdom

Average review score: 8
- Positive section of review
  
  The structure, bedroom, TV, the position. The staff
- Negative section of review
  
  The bath tub instead of a real shower and it was old or dirty. At breakfast the pastries were not fresh
Reviewed: 15 May 2024 Stayed in May 2024

Visini Italy
From NOK 935
Maldron Hotel Manchester City Centre
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  It was clean and comfortable
- Negative section of review
  
  The bar staff not coming to table to ask if we needed anything
Reviewed: 15 May 2024 Stayed in May 2024

lindsay United Kingdom
From NOK 1,770
Genting Hotel at Resorts World Birmingham
Bickenhill, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Location
- Negative section of review
  
  A bit tired breakfast only ok
Reviewed: 15 May 2024 Stayed in May 2024

Anne United Kingdom