1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a great stay and such a lovely welcome. The beds were incredibly comfortable. The house has so many interesting features and we felt so at home and looked after. The breakfast was exceptional. The grounds are beautiful and so peaceful. The staff were so helpful and friendly. Thankyou for a wonderful time.
Negative section of review
Nothing
Positive section of review
The hotel location was opposite Windsor Castle and ideal for our visit to the town, The room was very comfortable, clean and cosy. We had dinner one night and afternoon tea the next day and both were excellent. And the service throughout was personal but very professional, well done MacDonald Hotels
Negative section of review
Nothing, it was perfect, thank you, Paul
Positive section of review
The staff were all very friendly and helpful and I really enjoyed the swimming pool. It was clean and modern and had lots of facilities in the room. Delicious breakfasts and a nice bar.
Negative section of review
Nothing
Positive section of review
It’s our favourite place to visit and the crown is a great place to stay we’ve been a few times before
Negative section of review
The door to our block of rooms was broken so left unopened. Baring in mind where we stayed was a building to the side of the hotel so we felt unsafe and we got no discount
Positive section of review
Beautiful house inside and out. Wonderful, attentive staff and delicious food.
Negative section of review
The bed wasnt particularly comfortable as the mattress was too soft.
Positive section of review
Very clean and central location, rooms and bed was very comfortable
Negative section of review
No proper Resturant but very near the good bars and food places
Positive section of review
Fabulous staff, vip lounge and breakfast. Thank you
Negative section of review
Stairs. Very difficult to locate so had to use lift at busy times when I would have rather not. Fold out bed in suite very uncomfortable sadly
Positive section of review
Nice location and freindly staff,
Negative section of review
Their were a large amount of dogs in the hotel, most were on leads but some not.
Positive section of review
Environment.
Negative section of review
We have been staying here every 3months for a meeting through many years. The food this weekend was the worst ever. The apple crumble was soggy, the dessert was poor and they had to redo the chicken. We ordered buffer meal for the kids but they were asked to place orders when they arrived to eat. Breakfast scrambbled eggs and mushroom were dry. I asked myself if the chef used air fryer. Could not use the gym and swimming pool long gone.
Positive section of review
Bed was ok
Negative section of review
Broken windows, dirty carpet, bad smell in the room. Overall very bad room in weird place.