Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

AR Holiday Home JBR
- “Location, staff, and friendly people.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Mar da Lua
- “Te gekke locatie, super lieve mensen. Een aanrader 😍”
Canada

SureStay Plus Hotel by Best Western Salmon Arm
- “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Epic Rooms
- “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”
Indonesia

Green Space Villa
- “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hakone Onsen Yuyado Yamanoshou
- “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”
Malaysia

Holiday Inn Sepang - Airport
- “Friendly staff, great food, fantastic room with everything you need”
Netherlands

Witte Berken Natuurhotel
- “Really great Hotel in a great environment. Many little nice details.”
Poland

Fama Residence Gdańsk Old Town
- “Very good location, very nice stuff, very good price”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Maison Marron 2
- “Absolutely amazing place and exceptional customer service”
Turkey

Pera Palace Hotel
- “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 100
The Kings Head Inn
Llandovery, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Staff were fabulous, all so helpful and friendly. Evening meal was delicious, good breakfast too with excellent service. Tea,coffee and water in the room was much appreciated. Bed and pillows could have been a bit more comfortable and some grout in the bathroom could do with a refresh, otherwise it would have been a 10/10 .Great location and wonderful history to the building. Everything about the bar area was wonderful.
Reviewed: 16 May 2024 Stayed in May 2024

Anne United Kingdom
From € 76
Birminghams Finest
Birmingham, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Very smart and clean apartment. Our host Sarah had gone to the trouble of getting us a birthday surprise. A nice thought. The apartment is very stylish and nicely decorated and the beds are very comfortable . The location is absolutely excellent. Chinatown, theatre, shopping, shops for milk et cetera and for picking up the key – all very convenient.
- Negative section of review
  
  We had a bit of trouble with a sink, but Sarah said she would get that fixed immediately. She was very responsive to our requests.
Reviewed: 16 May 2024 Stayed in May 2024

chris United Kingdom
From € 70
Motel One Manchester-Royal Exchange
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  It is in a great location, the staff are friendly and helpful, the rooms were clean and adequate size for our short stay. The only reason I didn’t give exceptional was our room was a bit warm for me, but that could be my age 😉. They also have a great selection in the bar which was a great place to have a nightcap 🥂
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in April 2024

Maureen United Kingdom
From € 291
Manor Court
Newark upon Trent, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Absolutely stunning Just incredible We were met on arrival with Prosecco and a very warm welcome! The room was stunning and slept amazing ! And the breakfast was just fabulous. Nothing was too much trouble I can’t recommend this place enough
Reviewed: 16 May 2024 Stayed in April 2024

Maisie United Kingdom
From € 93
The Mortimer Arms
Romsey, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The bedroom was lovely and the bed was so comfortable. The evening meal was spot on, really nice, great chef.
- Negative section of review
  
  Bar area chairs could do with a clean and dining table was sticky. Bathroom tap in room 7 is loose.
Reviewed: 16 May 2024 Stayed in May 2024

CARL United Kingdom
From € 132
Holiday Inn London Kensington High St., an IHG Hotel
London, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Location and courtesy of the staff. Cleanliness of the hotel was excellent
- Negative section of review
  
  Room was quite small for 2 people traveling with suitcases
Reviewed: 16 May 2024 Stayed in May 2024

Patricia United States
From € 56
ibis Leeds Centre Marlborough Street
Leeds, United Kingdom

Average review score: 7.5
- Positive section of review
  
  It was functional for our needs. Clean.
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in April 2024

Serena United Kingdom
From € 74
Holiday Inn Express Burton on Trent, an IHG Hotel
Burton upon Trent, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Clean and functional.
- Negative section of review
  
  I thought the breakfast was really poor. It wouldn’t take much to make it decent.
Reviewed: 16 May 2024 Stayed in May 2024

Nicola United Kingdom
From € 105
Charlie Hotel
London, United Kingdom

Average review score: 5.7
- Positive section of review
  
  Good breakfast.
Reviewed: 16 May 2024 Stayed in May 2024

Chris United Kingdom