1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great price for a single night stay. Basics are covered - clean rooms (some small minor damages, to be expected in a budget option but clean none the less) beds are comfortable - tea/coffee in room also. Staff are great in the bar area - despite being rushed off their feet they remained polite. They also seem helpful in trying to solve issues as my daughter accidentally left a teddy but they are communicating and hopefully can find a safe return home!
Negative section of review
Some minor damage in the room mainly to the shower. But nothing that impacted the stay. You may struggle if you need complete darkness to sleep as our blinds let in a bit of light.
Positive section of review
Our room was lovely - but we had a double bed and a single bed squashed into the room. It would have been better if it was just one larger bed and more centred in the room.
Negative section of review
I had an email advising if we parked in Cambridge Street carpark and got our ticket stamped at hotel reception we would get a rate of £8 for 24hrs - however when we got back to our car the following morning we were charged £12.
Positive section of review
We had a lovely welcome. Good size room. Clean and fresh. Excellent breakfast hot tasting products used. Great parking facilities.
Negative section of review
N/A
Positive section of review
The hosts were absolutely lovely, nothing was too much trouble to make your stay with them as comfortable as possible
Negative section of review
Nothing
Positive section of review
Beautiful area, very clean, all the facilities, friendly with children .
Barnard Castle, United Kingdom
Positive section of review
The breakfast was excellent and the Staff we’re marevelous
Negative section of review
Nothing everything was excellent
Positive section of review
Excellent service and facilities were fantastic
Positive section of review
Location, staff, little touches
Negative section of review
I could hear word for word what the room next to us were watching on tv it also sounded like someone was moving furniture around above us at around 1am but there was a wedding party there so understandable
Positive section of review
Staff were pleasant
Negative section of review
Water was not hit enough. No fridge in the room
Positive section of review
Spacious room
Negative section of review
Long walk to reception !!