Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Hotel & Suites by Wyndham Ajman
- “Great respect to Roshika and her focus on client happiness. Always a pleasure to reach out to her and always receive clear and full answers to all my tricky questions :)”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Bandeirantes
- “Great location and value for money. All the staff were excellent and so friendly!!”
Canada

Hidden Gem: Spacious Basement
- “Place was perfect for me! Highly recommended!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Poseidon
- “Beautiful views lovely rooms and very clean sound nice pool”
Indonesia

Sawit Garden Cottages
- “Our stay was absolutely fantastic. The staff's hospitality was unparalleled—they went above and beyond to ensure we had a seamless experience from start to finish. Leonk took care of booking our ferry tickets to and from the island and organised pick-up and drop-off at the ferry port, making our journey completely hassle-free. He even dropped us to a beautiful sunset viewpoint for dinner. Additionally, he arranged for a daily taxi driver who expertly organised our daily trips, allowing us to explore the island with ease. We also had great breakfasts here, would recommend the banana pancakes! This place truly is a gem and it was the highlight of our trip, so peaceful and serene. The pool was pristine, and there was a lovely area with sun beds, perfect for relaxing afternoons. Our room was spacious and equipped with a powerful air conditioner, ensuring a comfortable stay even in the heat. One of my friend’s highlights was the staff's willingness to take her on a motorbike trip into town, which was a memorable and fun experience! Their friendliness and dedication truly made our stay special. I highly recommend this place to anyone looking for a unique and enjoyable island getaway, we can’t wait to visit again.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Brighton City Osaka Kitahama
- “Very helpful staff, beautiful and comfortable room for the money”
Malaysia

The Platinum 2 Kuala Lumpur by LUMA
- “Apartment is huge and new. This luxury for this price is very hard to find anywhere in the world. We were at 43rd floor, excellent view. From Platinum to KL Twin Tower is max 15min walking. Infinity pool has wonderful view to KL and one of the best view to Twin Tower. Yes it could be crowded (day and night until 22h), but this is the reason why pool is there.”
Netherlands

Hotel the Match
- “The friendly staff & location was perfect Would highly recommend a stay at this hotel me & my partner loved it & will definitely stay again.”
Poland

Pogodna Apartments
- “New, modern, clean, well equipped, very nice bathroom and kitchen! Lots of closet space. Quiet!”
Portugal

Village Aparthotel By BOA
- “The aparto accommodation was great. The location was convenient to be able to walk around the city, close to the Mercado do Bolhão and right by a metro station if needed. Though the checkin is self-completed there were some staff in the shop area (during working hours) to assist with anything if needed. Otherwise the communication before checkin with door codes, etc. was very easy and convenient. The aparto itself was comfortable, clean and quiet. We would recommend this to anyone wanting a nice aparto style accommodation in Porto with nice restaurants close by (for dine-in or takeaway).”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Hinoki Hotel - ONSEN Chiang Mai
- “The room is really clean and bed so comfortable”
Turkey

Cronton Design Hotel
- “The rooms, the staff are very kind and helpful, the location is absolutely perfect and the restaurant atmosphere is fascinating.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £114
Merit Kensington Hotel
London, United Kingdom

Average review score: 8
- Positive section of review
  
  Location was great next to earl's court subway station so convenient , on the picadilly line so you can go straight to the airport ,the rooms were very clean small but it was ok we booked 2 kind of rooms one was in the main building triple room and one was a twin bed room , both were nice and clean I would stay here again the location had many Halal eateries nearby which is a plus . note that you can be in a separate building than the reception so I would suggest to check in before carrying your bags up the small stairs. we arrived early and we had to store our bags in the reception area . some of the staff were warm and welcoming and some were just courteous, I didnt expect friendliness so expectations were low already :D honestly was expecting the worst when reading the reviews and I am someone who's critical , but it wasn't bad at all and it was too late for me to change my booking , I didn't regret staying here after all
- Negative section of review
  
  The Signage for the rooms could have been outside the elevator , although they did mention the floor , first floor means different things for American vs Brits :) just a suggestion . we asked to be checked in and our bags moved to the rooms , this could have improved our overall experience , as we were 3 then one checked out and the rest moved to a smaller room. Not sure why it was an issue that check in had to be at 3 , if the system can be improved to allow guests to check in and at least know in which building they'll end up would be nice
Reviewed: 29 May 2024 Stayed in May 2024

Shahrazad United Arab Emirates
From £65
Boars Head Boutique Hotel
Sunderland, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Diana is a lovely host. Property is above a very nice Italian restaurant. Due to a cancellation, as we were returning guests we were given a free room upgrade which made our stay even more comfortable. The property doesn’t do breakfast but guests have use of a full kitchen where cereal, bread, fruit juice, milk etc were all provided and being able to store food for our package lunches in the fridge was extremely helpful.
- Negative section of review
  
  Didn’t stop us coming back but just an FYI it’s a quiet a quirky old building on different levels witha variety on steps and stairs. The access staircase is quite steep with narrow steps so something to consider if you’re bringing a lot of luggage or have mobility issues.
Reviewed: 29 May 2024 Stayed in May 2024

Debbie United Kingdom
From £158
Blakes Beach House Humberston Fitties
Humberston, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Lovely beach house with everything you need and very clean with a lovely hot tub outside which is under cover. Enclosed garden which was great for our dog. Received a nice welcome pack of treats and wine. Just across from the beach which you can take dogs on and have a nice walk. Would love to come here again.
Reviewed: 29 May 2024 Stayed in May 2024

Carol United Kingdom
From £120
Glassford Residence
Glasgow, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Large comfortable apartment, there are huge windows and a nice view across the city. Great location for exploring the city centre
Reviewed: 29 May 2024 Stayed in May 2024

Fiona United Kingdom
From £45
Bear Hotel by Greene King Inns
Havant, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Friendly staff food was lovely big rooms and clean beds very comfortable great location would recommend and would come back
- Negative section of review
  
  Nothing
Reviewed: 29 May 2024 Stayed in May 2024

Millman United Kingdom
From £95
Hill View House
Dartmouth, United Kingdom

Average review score: 9
- Positive section of review
  
  The host Jonathan, was great. The room was very cosy, and everything you needed.
- Negative section of review
  
  Nothing
Reviewed: 29 May 2024 Stayed in May 2024

Tova Sweden
From £235
Creag Mhor Lodge
Onich, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Uniqueness of the dwelling, facilities & wonderful staff.
- Negative section of review
  
  Nothing
Reviewed: 29 May 2024 Stayed in May 2024

Lyn Australia
From £81
The Vermont Hotel & Vermont Aparthotel
Newcastle upon Tyne, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Friendly staff and overall brilliant hotel
Reviewed: 29 May 2024 Stayed in May 2024

steven United Kingdom
From £175
Bishops Park Lodges At Fingle Glen Golf Club
Exeter, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Going back home
- Negative section of review
  
  Cabin wasn't fit to stay in floor broken in kitchen and bathroom cabinets in very poor condition cooking utensils should be bined outside decking steps need replacing I could go on and on will not be going back
Reviewed: 29 May 2024 Stayed in May 2024

John United Kingdom
From £104
The Management Centre
Bangor, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Peaceful
- Negative section of review
  
  None
Reviewed: 29 May 2024 Stayed in May 2024

Andrew United Kingdom