1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Pleasantly surprised by the room we had. Very spacious and comfortable. The reception staff are friendly and attentive. The hotel is a beautiful building, oozing character and a lovely atmosphere. We will definitely stay again.
Negative section of review
Nothing
Positive section of review
The location was veey good. The room itself was spacious and comfortable.
Negative section of review
The room was on the third floor with a narrow staircase to access it, so transporting our luggage to and from it the was physically taxing, if not somewhat dangerous The heating system in the room was not working, but staff provuded us a portable electric radiator which was fine. I felt that the cost of the room was rather high.
Positive section of review
Warm, friendly greeting at reception. Room was clean & serviceable.
Negative section of review
The room & shower were small for the price paid
Positive section of review
Comfortable an pleasant room lovely staff would recommend
Negative section of review
Longer stay
Positive section of review
Modern, room was comfortable and spacious
Negative section of review
Staff were not professional, travelling with a disabled mother wasn’t helpful or made to feel inclusive. Reception have a lot of improvements needed and kitchen staff need to cater the menu to guests requirements mum being one handed was not supported when asked regarding food prep.
Positive section of review
Lovely old building close to Hyde Park.
Positive section of review
House history, breakfast, lounge
Negative section of review
Clock radio from another room seemed to be on all night
Positive section of review
Excellent location to airport
Negative section of review
N/a
Positive section of review
Great location.
Negative section of review
There was no staff. The young man that checked us in was good but he was new and had no help and could not tell us a lot about the area. The bar was empty. No patrons no staff so we did not use it.
Positive section of review
Location
Negative section of review
It was very hard to find. A couple of the lamps had bulbs that did not work. There was no bath soap and no extra toilet paper. Very mean