1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I like the location .the cleanliness and staff where friendly. I was happy that I managed to get into my room earlier .
Negative section of review
The room was freezing needs more heating facilities. Also check in is abit late at 4pm .My friends all paid alot cheaper than me so I thought £145 was a bit steep.
Castle Donington, United Kingdom
Positive section of review
Bed and pillows were really comfortable. Staff were really friendly.
Negative section of review
We didn’t receive what it said we would receive in our rooms & when asked about the fridge and microwave like it stated we would get they said they don’t do microwaves anymore and they would get us a fridge but it never came so we spent an awful lot of money on food what then got wasted and had to be chucked in as it all went off. Not very happy at all with this and we asked a few times!
Positive section of review
Fantastic reception, stunning building and exceptional breakfast!
Positive section of review
Location. Very friendly staff. Excellent breakfast
Negative section of review
There was no mirror near a plug socket for drying your hair. I was not pleased to discover that when nearly asleep after reading in bed, you have to get out of said bed to turn the side lights off at the wall socket. The lamps do not have switches on them. It was further annoying, that when mentioned to staff they just said yes we know!!!
Positive section of review
Great staff, amazing breakfast, stunning views.
Positive section of review
The location was excellent.
Negative section of review
The rooms were exceptionally dated. The overhead lights didn't work which we didn't realise until we came back at night and tried to switch them on. We had to find the bedside lights in the dark to switch them on. The bed was uncomfortable and the room was too small for the furniture in it. The bedroom door didn't open fully as it hit the bedside cabinet and the wardrobe door wouldn't open fully as it hit the bedside cabinet on the other side of the bed.
Stansted Mountfitchet, United Kingdom
Positive section of review
Beds are super comfortable.
Negative section of review
Quite a journey from the terminal platform 19. Only on map it looks close!
Positive section of review
Fabulous. A star plus +
Negative section of review
Absolutely nothing
Positive section of review
Location was excellent
Negative section of review
It was on a noisy & busy road
Positive section of review
Fabulous
Negative section of review
Nothing